GOODWILL CENTRAL COAST · 1 month ago
Lead Sales Associate FT - Atascadero
Goodwill Central Coast is a retail company focused on providing outstanding customer and donor service. The Lead Sales Associate will assist customers with transactions, oversee store operations in the absence of the Store Manager, and ensure a high level of customer service is maintained.
Retail
Responsibilities
Oversee basic store operations in the absence of the Store Manager and Assistant Manager (including making bank deposits), ensuring store staff deliver customer service according to defined procedures
Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems
Greet store customers; offer assistance and suggestions to customers in making product selections
Ring up sales on cash register, following cash handling procedures
Perform defined store opening/closing procedures
Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment
Assist with stock rotation and markdowns, as directed by the Store Manager or designee
Prepare store donations and rotated merchandise for transfer
Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee
May perform Donor services such as taking donations, documenting donation information and communicating with Donors
Will perform duties related to daily sanitizing of store and donation locations
May perform minor janitorial duties as required/assigned
Lead Sales Associates may need to perform related duties not listed on this job description
Qualification
Required
High school diploma or equivalent preferred
May require a valid California class C driver license, depending on specific position
Six month previous sales associate experience or equivalent
Basic math ability
Familiarity with electronic cash registers
Familiarity with Goodwill Central Coast's mission and general Company and retail policies (this may be learned on-the-job)
Ability to communicate effectively in English, both orally and in writing
Ability to maintain self-control, deal effectively with public and work in cooperation with co-workers
Ability to tactfully explain decisions and present information clearly
Ability to learn and perform opening/closing procedures, cash register operation, bank deposit procedures and related store operations paperwork
Ability to understand and accept directions and follow procedures
Ability to coordinate eye/hand/foot movement to safely handle and/or move merchandise to minimize damage and eliminate hazards and accidents/injuries
Ability to move hands and fingers quickly to operate cash register
Ability to perform both repetitive and varied duties without loss of composure or efficiency
Ability to demonstrate satisfactory attendance, as outlined in Goodwill Central Coast policy
Depending on the specific position, may require ability to drive a vehicle in the transaction of Company business. This requires a good driving record, and may require proof of personal vehicle liability insurance
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member
Preferred
Ability to communicate in basic Spanish preferred
Company
GOODWILL CENTRAL COAST
Goodwill Central Coast builds lives, families and communities by helping people with employment needs become successful.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
California Regional Initiative for Social Enterprise
2024-12-20Grant· $0.5M
Recent News
24-7 Press Release Newswire
2025-04-05
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