BH · 1 month ago
Resident Services Specialist (56821)
Dallas, TX, USA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $27/hrBH is a people-first multifamily owner and operator that has grown to be one of the nation's largest commercial real estate companies. The Resident Services Specialist will handle resident inquiries, manage concierge services, and assist office team members while ensuring a high level of customer service.
Commercial Real EstateProperty ManagementReal EstateRental PropertyResidential
Responsibilities
Serve as the primary point of contact for resident requests and concerns
Provides effective customer service to all current residents and property staff by utilizing in-depth knowledge of the property and its functions
Assisting with planning and implementation special functions and resident activities
Communicates with residents regarding needs and follows up on completed service requests
Maintains accurate resident records including contact information and correspondence
General office administrative duties including answering phones, emails, written correspondence, and managing incoming mail for the property
Provides information/ customer service to residents and applicants for housing program participation and compliance regarding required forms during move in and annual recertification, if applicable
Assist Renewal Specialist with Renewal Program where applicable
Other duties as assigned
Qualification
Required
Strong understanding of Fair Housing guidelines, Policy / Procedures, and leasing documents
Strong written and verbal communication skills
Intermediate computer technology skills and knowledge of MS Office Suite
High School or GED (General Education Diploma) required
Preferred
Previous experience in a customer-facing/customer service role is a plus
Company
At BH Management Services, we’re here to do big things and we’re going for it.
Founded in 2013
1001-5000 employees
H1B Sponsorship
BH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-29Acquired
Leadership Team
Joanna Zabriskie
President and CEO
Recent News
2025-10-06
Government Technology US
2025-07-08
2024-04-10
Company data provided by crunchbase