TGG · 4 weeks ago
Community Outreach & Referral Specialist
TGG is a growing behavioral health organization seeking a Community Outreach & Referral Specialist. This role involves building relationships with local hospitals, schools, and crisis centers while managing outreach efforts and supporting families seeking care.
B2BConsultingFinancial ServicesSmall and Medium Businesses
Responsibilities
Conduct 20–25 in-person outreach visits per week to community partners including hospitals, schools, crisis centers, and related organizations within a ~50-minute radius
Build and maintain strong relationships with clinical staff, counselors, referral coordinators, and community leaders
Represent the organization professionally at all times, confident communication, polished presentation, and trustworthy demeanor
Follow an established outreach plan and territory assignments while identifying new partnership opportunities over time
Convert outreach efforts into referrals and track activity tied to commission/bonus potential
Receive inbound referral calls, gather critical information, and support families through next steps with empathy and clarity
Balance time between field outreach, onsite presence, and referral coordination (field time is a priority)
Document outreach visits, conversations, referrals, and conversion outcomes accurately
Collaborate closely with business development leadership and internal clinical teams
Attend required meetings, trainings, and occasional weekend events (weekday flex provided)
Demonstrate consistency, follow-through, and long-term commitment to the role and territory
Qualification
Required
1–3 years of experience in outreach, community relations, admissions, marketing, referrals, or a related field
Comfort with field-based work and managing a weekly outreach schedule
Strong interpersonal, communication, and presentation skills
Ability to build trust quickly with professionals and families
Organized, reliable, and able to document activity accurately
Comfortable using basic CRM or outreach-tracking tools
Able to work independently while staying aligned with team goals
Preferred
Behavioral health, rehab, or healthcare experience
Existing relationships with hospitals, schools, or community organizations
Admissions or referral workflow familiarity
Prior field-based sales, outreach, or community engagement experience
Natural networker who enjoys being out in the community
Company
TGG
The true performance of your business shouldn’t be a mystery.
Funding
Current Stage
Growth StageLeadership Team
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