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H&R Block · 6 hours ago

District Operations Coordinator

Greensboro, NC

Full-time

Onsite

Mid, Senior Level

3+ years exp

H&R Block is a leader in tax preparation and financial services, dedicated to helping clients and communities. As a District Operations Coordinator, you will oversee operational and administrative activities for tax offices, ensuring effective communication and support for District General Managers while managing staffing and office readiness.

ConsultingRetailService IndustryTax Preparation

Responsibilities

Hire and provide leadership for assigned Operational Administrative Assistants and Operations Specialists by setting and managing against performance goals, coaching, and providing development opportunities

Manage labor and productivity to budget and business demand

Ensure team submits timely and accurate expense reports

Support District General Managers (DGM) through consistent and effective communication, providing updates on all operations, initiatives, and known issues

Manage office readiness, partnering with Lead Field System Technicians to facilitate office readiness planning, location set up and tear down, real estate projects, and office upgrades

Ensure all supplies are available to assigned offices

Execute planograms, ensure office standards are consistently met, and manage supply ordering and distribution

Prepare for hiring and onboarding (Ready to Serve) by assisting with hiring fairs and recruitment events

Track and resolve issues with hiring status, offer letters, pay rate exceptions, I-9 compliance, Preparer Tax Identification Number (PTIN) applications, training requirements, and furloughs

Qualification

Multi-unit managementSupervisory experienceCustomer serviceTime managementBi-lingual skills

Required

High school diploma or equivalent

Customer service experience

Effective time management and organization skills with the ability to handle multiple priorities

3 years minimum related work experience

Multi-unit management experience

1-3 years supervisory/management experience

Preferred

Bachelor's degree in a related field or the equivalent through a combination of education and related work experience

Bi-lingual skills

Benefits

Competitive compensation and benefits to support your health and well-being

Company

H&R Block

Glassdoor3.8

H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.

Founded in 1955

Kansas City, Missouri, USA

10001+ employees