PM DriveThru Shift Leader jobs in United States
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Chick-fil-A Corporate Support Center ยท 1 month ago

PM DriveThru Shift Leader

positionAtlanta, GA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$16/hr - $18/hr
date2+ years exp

Chick-fil-A Glenwood Place is seeking an experienced and motivated Drive-Thru Shift Lead to oversee one of the most important parts of our business. This leader will guide our Drive-Thru operations with excellence, motivate team members to achieve results, and create a welcoming guest experience from start to finish.

Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food

Responsibilities

Outside Experience: Strategy Execution
Weather Strategy
IPOS Strategy
Outside Meal Delivery Strategy
Drive-Thru Cockpit
Tornado Bagging Strategy
Beverage/Dessert Assembly Strategy
Window Execution
Meet and exceed service time goals
Ensure order accuracy scores remain high
Achieve daily sales goals
Track team member attendance
Manage resources, technology, small wares, and equipment
Plan weekly position setups, including break strategies
Conduct quarterly team member evaluations
Checklist Training
Operational Discipline Training
Execution Training

Qualification

Management experienceTeam leadershipStrategic thinkingCommunication skillsCustomer serviceMotivational skillsResults-driven

Required

Ability to open the restaurant
Friday and Saturday availability required
Minimum 2 years management experience
Desire to lead, train, motivate, and inspire others
Strategic thinker; goal-oriented; technically competent
Strong communication skills for handling difficult situations and leading teams
Dependable and results-driven leader
Outgoing, friendly, and patient demeanor
Track record of achievements; ability to motivate team to increase car count
Passion for ongoing training/education in the restaurant industry
Results-oriented and quick decision maker
Strategy and data-driven mindset
Ability to maximize positive situations and de-escalate challenges

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Employee discount

Company

Chick-fil-A Corporate Support Center

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Glassdoor4.0
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At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
dateFounded in 1946
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://www.chick-fil-a.com/

Funding

Current Stage
Late Stage

Leadership Team

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Andrew Cathy
CEO
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Brent Ragsdale
Senior Vice President, Chief Financial Officer
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
Chick-fil-A lines up new locations across San Antonio
2026-01-16
AL.com
Chick-fil-A to add second restaurant in northeast Alabama city
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
Under Construction: Chick-fil-A bolsters SA presence
2026-01-15
Company data provided by crunchbase