NiCE · 4 hours ago
Senior Scrum Master
Sandy, UT
Full-time
Onsite
Senior Level
5+ years expNiCE is a leading software company known for its innovative solutions in AI, cloud, and digital technology. They are seeking a motivated Senior Scrum Master to lead two scrum teams, ensuring the successful execution of Agile principles and fostering a collaborative team environment.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Ensure smooth implementation of Scrum and Agile principles within the scrum team
Responsible to ensure that any roadblocks the scrum team cannot remove themselves are smoothed out
Shield the team to ensure a successful sprint delivery
Promotes Agile ideas beyond his/her own team - “Change-Agent” role
Ensures teams’ continuous improvement in adherence to defined organizational goals (retrospective, CFD monitoring, minimize WIP, increases team productivity, visible team work, increases flow, ensures pull system)
Master Scrum Artifacts, NICE Agile House & NICE Agile Core Pillars and foster them within the team
Coordinate and facilitate Scrum meetings such as daily standup, sprint planning, release planning, retrospective
Coordinate dependencies with external teams and other scrum masters
Promote an empowered, self-management, collaborative, multidisciplinary team environment that fosters ownership, creativity and innovation
Support, educate, engage & mentor the Team members (including PO) managers & other stakeholders to follow Agile principles and clear responsibilities they carry
Acts as management contact (e.g. for status)
Ensure team backlog is ready (e.g. groomed), available and provided by Product Owner before sprint starts
Organize and facilitate Scrum meetings, record team progress
Ensure adherence to Definition of Done
Monitor team retrospective items to ensure continues improvement
Qualification
Required
Proven experience in Release management or leading development /QA teams – 3 years
Experienced Scrum Master in global R&D organization – 2 years
Extensive experience using Scrum and deep understanding of Agile principles practices and values
Excellent soft skills, inter-personal relationships abilities
Servant leader attitude with strong leadership skills and strong desire for continuous improvement
Ability to adapt, be flexible, and work well in a cross-functional, matrix management environment
Ability to drive clarity of purpose and goals for release and sprint planning
Preferred
Technical & development skills – an advantage
Certified Scrum Master – an advantage
Professional capabilities in the domain are emerging, focuses on knowledge and expertise attainment
Seeks guidance from others to execute work
Technical & development skills
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
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