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Inside Higher Ed · 1 month ago

Part-Time College Success Coach, District Student Affairs

Miami, FL

Full-time, Part-time

Onsite

Entry Level

$16.12/hr - $20.65/hr

2+ years exp

Inside Higher Ed is focused on supporting student success in higher education, and they are seeking a Part-Time College Success Coach. This role facilitates support for students, engages in proactive interventions, and helps students stay on track towards their academic goals.

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Responsibilities

Assesses student needs and determines appropriate course of action to provide students with adequate referrals

Utilizes program analytics and faculty referrals to triage at-risk students and connect to appropriate support services

Assists students in becoming aware of and making use of College and campus resources, student services, and special programming such as academic tutoring, advising, career services, counseling, Single Stop, disability services, financial aid, and student life

Utilizes student success technology to provide outreach and support to students

Addresses student at-risk alerts and escalates student issues up the chain of supervision until resolved

Assists students in identifying goals and cultivates their strengths to develop a plan of action for goal completion

Facilitates transition of students to their respective academic advisors for services required for subsequent semesters

Coordinates with advisors and recruiters in student services to ensure consistency of information dissemination

Generates reports on student outcomes and other performance indicators

Monitors and tracks student progress through the enrollment process

Identifies and/or provides high quality academic support services, including education regarding time management and organizational skills, study skills, and assistance with task analysis

Serves as liaison between students, faculty and support services at the College

Performs other duties as assigned

Qualification

Student support programsMicrosoft Office applicationsStudent success toolsWorkshop facilitationOral communicationWritten communicationMulti-cultural environmentTime managementOrganizational skills

Required

High School Diploma or G.E.D. equivalent and two years of college (60 credits) from a regionally accredited institution in a related area; bachelor's degree from a regionally accredited institution preferred

All degrees must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Knowledge and proficiency in computer software, especially Microsoft Office applications and student success tools

Strong knowledge of student support programs and ability to make proper referrals

Ability to work independently and take initiative and responsibility for scheduling individual

Possess strong oral and written communication skills

Ability to plan and manage own workflow, priorities, and results accomplishment

Ability to conduct workshops and presentations

Ability to meet deadlines and with attention to detail

Ability to work a flexible schedule to include evening and weekend assignments

Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff