City of Burbank · 3 hours ago
PRINCIPAL TECHNOLOGY PRODUCT MANAGER
Burbank, CA
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expThe City of Burbank is seeking a Principal Technology Product Manager to oversee the planning, deployment, and support of complex technology products and ecosystems. This role involves collaborating with stakeholders to ensure business goals are met and enhancing the delivery of city services.
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Responsibilities
Perform a variety of planning, research, analytical, stakeholder coordination, process improvement, project management and solution design duties to facilitate development, deployment, and lifecycle management of technology solutions, architectures, and ecosystems to meet business, operational, and public service goals efficiently and effectively
Serve as escalation for support activities
Work with key business stakeholders, leadership, relevant experts, and other team members to research business and customer needs, define problems, ideate, prototype, test, and implement solutions
Design and improve business processes
Evaluate methods of improving citizen experience, and the delivery of City services, and the efficiency and cost effectiveness of business, technical, and operational processes
Prepare and maintain accurate reports and records, both manually and electronically
Clearly communicate technology product requirements through epics, stories, and other pertinent documentation
Apply Agile development methodologies to deliver technology solutions and business value
Supervise, train, and evaluate employees
Make effective recommendations regarding hiring, promotions, transfers, and disciplinary action as needed up to and including termination
Qualification
Required
Expert level understanding of current business management theory, concepts, and techniques for process and customer experience improvement, including design thinking, benchmarking, and process reengineering
Expert level understanding of Agile software development methodologies, values, and procedures
Leading design, development, and implementation of software and hardware solutions, systems, or products
Expert level understanding of software development lifecycle methods and standards
Organizational development platforms and languages
Software delivery and testing practices and techniques
Expert level understanding of principles and techniques of general and technical business writing
Principles and practices of sound personnel management and supervision
Spelling, grammar, and punctuation
Skill in operating modern computers and related software
Ability to develop conceptual frameworks and apply sound technology for the solution of operational and service delivery problems and issues
Define and develop technology product, architecture, and ecosystem strategy and roadmaps
Lead cross-functional teams and build consensus
Understand business needs and work collaboratively with business stakeholders and team members
Facilitate software backlog maintenance
Set priorities and balance responsibilities for multiple complex initiatives
Communicate effectively, both orally and in writing
Prepare, maintain, and accurately complete records
Establish and maintain effective working relationships with supervisors, fellow employees, and the public
Graduation from an accredited college or university with a bachelor's degree in computer science, engineering, business management, or a closely related field
Five years of experience in progressive business systems analysis, product management, or other related work experience, including three years of supervisory experience
A valid California Class 'C' driver's license or equivalent at time of appointment
All required licenses and certificates must be maintained throughout employment in this classification
Preferred
One or more certifications or equivalent experience: Project Management Professional (PMP), Scrum Master, Agile project/program management methodologies
Lean Six Sigma Green Belt certification
Design Thinking certification
A master's degree in computer science, engineering, business management, or a closely related field
Company
City of Burbank
Nestled between the Hollywood Hills and the Verdugo Mountains in the heart of Los Angeles County, the City of Burbank covers 17.16 square miles and is part of the “Tri-Cities” area along with neighboring Glendale and Pasadena.
1001-5000 employees
H1B Sponsorship
City of Burbank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Kevin Gray
Chief Information Officer
Recent News
2025-03-10
Company data provided by crunchbase