Amazon · 4 hours ago
Principal Process Improvement Specialist, Cross Mile Continuous Improvement (XMCI)
Arlington, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$119K/yr - $196K/yr
10+ years expAmazon is seeking a Principal Process Improvement Specialist to join their Cross Mile Continuous Improvement team. This role will drive network-wide projects, evaluate training and project opportunities, and ensure that high-value continuous improvement programs are prioritized and executed effectively across North America Operations.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Guide organization wide initiatives that require deep problem solving, cross business alignment, and coordination with senior leaders across Operations, Finance, Technology, and Learning
Build scalable mechanisms that standardize improvement practices, training models, governance routines, and automation workflows across all business units
Own end to end program design including vision definition, strategy development, roadmapping, resourcing recommendations, and change management planning
Influence senior leaders through clear narratives, executive briefs, impact models, and recommendations that drive alignment on priorities and tradeoffs
Oversee large Kaizen and CI program portfolios by validating ROI, monitoring performance metrics, and ensuring consistent delivery across networks and levels
Partner with technical and data teams to identify automation opportunities and integrate AI enabled tools into CI workflows, reporting, and validation
Mentor Senior Program Managers and leaders across the network to elevate problem solving capability, strengthen program rigor, and enhance long term CI maturity
Develop key performance indicators and metrics to measure the success of the CI program across all lines of business as well as adoption of newly implemented process changes
Create and implement continuous improvement mentorship, training and education programs for both operators and program leaders across all organizations
Up to 50% travel required
Act as a strategic advisor to process improvement managers and field operators, providing guidance on developing and executing effective network-level program expansion, or process changes
Develop and maintain schedules, ensuring timely and proactive dissemination of curriculum to stakeholders throughout the project lifecycle
Qualification
Required
6+ years of performance metrics, process improvement or lean techniques experience
Bachelor's degree in operations, supply chain or logistics, or 8+ years of Amazon experience
10+ years of working cross functionally with tech and non-tech teams experience
Bachelor's degree or above
Experience defining program requirements and using data and metrics to determine improvements
Experience working with, presenting to and influencing senior executives up to VP level
Preferred
Experience delivering results for large, cross-functional initiatives/projects
Project Management Professional (PMP) or equivalent certification
Experience using quantitative data and metrics to communicate ideas
Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-01
2025-12-31
2025-12-31
Company data provided by crunchbase