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Safelite · 5 hours ago

Manager, Business Analytics

Columbus, OH

Full-time

Onsite

Mid, Senior Level

4+ years exp

Safelite is an auto glass company focused on enhancing customer experience through analytics. The Manager, Client Analytics will lead a team of analysts to deliver impactful analytics and insights that shape business strategy and foster a culture of continuous learning.

Automotive

Hiring Manager

Heather Loughley

Responsibilities

Collaborate across the business: Partner with stakeholders across Sales Operations, Account Management, and CCX business units to identify opportunities and optimize programs. Proactively identify internal and external trends, risks, and opportunities that may impact the business and communicate their implications effectively. Work cross-functionally to align on data strategy and deliver meaningful, business-relevant insights to a wide audience

Lead insightful analytics and modeling: Perform qualitative and quantitative analyses to support strategic initiatives. Develop standard and ad hoc reports that translate complex data into actionable insights and business recommendations. Use storytelling techniques to communicate findings in a clear, digestible format for diverse audiences

Lead and develop talent: Lead and support the growth of the analyst team through coaching, training, and knowledge sharing

Drive reporting, analytics and modernization and visualization excellence: Partner with IT engineering to design and maintain dashboards and tools that monitor key business metrics using data visualization best practices. Ensure accuracy and reliability through automation, consolidation, and continuous improvement of reporting processes

Performs other duties as assigned

Complies with all policies and standards

Qualification

Data visualizationBusiness intelligence toolsAnalytical modelingPeople leadershipCommunication skillsCoachingTime managementAttention to detailOrganizational skillsCollaboration

Required

Bachelor's Degree in related field

4-6 years Relevant experience in an analytics role

1+ years People leadership experience

Foster the development of the analyst team through effective coaching, curiosity, training, and knowledge sharing (High proficiency)

Experience in data visualization and delivering complex reporting and analytics insights (High proficiency)

Proficient in using business intelligence tools such as SQL, Tableau, Cognos, Power BI, and Looker, as well as Microsoft Office Suite (Excel, PowerPoint) (High proficiency)

Strong verbal and written communication skills, with a focus on translating data into compelling narratives (High proficiency)

Highly adaptable with excellent time management skills in fast-paced, evolving environments (High proficiency)

Meticulous attention to detail and a strong commitment to data accuracy and integrity (High proficiency)

Well-organized with the ability to manage multiple priorities effectively (High proficiency)

Capable of working independently while also thriving in collaborative, cross-functional teams (High proficiency)