G2 Secure Staff · 1 month ago
Cargo Account Manager
Philadelphia, PA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
3+ years expG2 Secure Staff is a company specializing in aviation services, and they are seeking a Cargo Account Manager to oversee cargo handling activities for American Airlines. This role involves ensuring efficient service delivery, compliance with safety regulations, and leading a team to maintain high performance standards in a challenging operational environment.
Air TransportationFreight ServiceProfessional ServicesSecurity
No H1B
U.S. Citizen Only
Responsibilities
Fully responsible for all aspects of the American Airlines Cargo account at the station
Assist the operational team to deliver excellent and safe performance in the cargo service functions at a high-volume international airport
Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations to plan work activities
Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management
Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget level
Ensures safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards
Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes, and service delivery
Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirement
Promoting and driving a ‘safety first' culture through all levels of the organisation
Monitors performance, taking action to correct any shortfalls
Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders
Provides reports as required, and service delivery measurements
Lead and motivate hard working teams to deliver excellent quality and productivity
Required to attend the mandatory training imposed by the Company and Airlines as per job role
Provides leadership to the management team, developing their skills
Work shifts as required by the business including weekends and holidays
To report any significant deficiency in our products, materials, and documents
Has the duty to suggest any improvements to working practices especially those relating to safety and security
Must follow all Security procedures as required
Other duties as assigned
Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work
Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization
Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons
Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual
Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures
Fully understand the company health and safety policy
Attend training courses as may be arranged by the Company
Qualification
Required
Must possess 3-5 years of Cargo Operations and Management experience in the Airport Cargo Handling Business
Experience with sound knowledge of cargo operations and procedures required
Previous management experience and a demonstrable track record of cargo handling success
A proven track record in managing a business unit
Conversant with international airline cargo handling procedures, international aviation safety and security procedures
Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected circumstances
A working knowledge of the IATA Standard Ground Handling Agreement
Excellent knowledge of cargo/ramp GSE
Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business
Able to work with a multinational workforce, and to adjust to the local conditions of the station
Able to support other stations as required and ensure own station responsibilities are covered when on leave
Ability to proficiently read, write and speak English
Excellent communication skills
Must have a positive, can-do, upbeat personality
Able to remain calm under pressure
Must excel in time management skills
Possess and maintain valid US driver's license
Must be at least 18 years of age
Must be able to pass all pre-employment testing to include drug testing and a physical
Must be comfortable lifting 25 lbs. and occasionally lift up to 70lbs
Must pass FBI background check and obtain US Customs seal
Must be available and flexible to work variable shifts including weekends and holidays
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Company
G2 Secure Staff
G2 Secure Staff provides ground handling, passenger assistance, terminal, cargo, security, GSE, and maintenance services to airports.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$81.38MKey Investors
U.S. Department of the TreasuryTenex Capital Management
2025-04-14Acquired
2020-06-09Grant· $81.38M
2020-01-01Private Equity
Leadership Team
Roger Zebroski
CFO
Mark E. DuPont
Chief Operating Officer
Recent News
2025-11-12
2025-11-11
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