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Veterans Engineering · 1 month ago

Systems Administrator

North Chicago, Illinois, United States

Full-time

Onsite

Entry, Mid Level

Veterans Engineering is looking for a Systems Administrator to join their dynamic team in supporting critical infrastructure for clients in the federal sector. The role involves managing, maintaining, and optimizing servers and networks to ensure high availability and security, while collaborating with cross-functional teams to support various IT initiatives.

ArchitectureConsultingHealth CareInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets

Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance)

Frequently traversing around large VA site campus while transporting equipment to various office buildings

Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now

Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes

Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software

Providing user management account support where Elevated Privileges (EP) may be required

Performing software application installation and configuration based on change order instructions

Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated

Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement, or revision

Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee, and other VA standard tools

Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment

Performing routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements

Performing general maintenance activities, printer deployment/repair, software installations, and equipment refreshes. May include occasionally pulling old cables from server room as needed

Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process, as necessary

Ability to work both independently and as part of a team to achieve successful results with minimal guidance

Qualification

Systems AdministrationTroubleshootingMicrosoft System Center Operations ManagerUser ManagementAsset ManagementProblem-solvingTeam Collaboration

Required

Solid foundation in systems administration

Passion for problem-solving

Commitment to continuous improvement

Experience in installation, configuration, maintenance, testing and troubleshooting tasks in support of IT customers

Ability to frequently position self to set up and maintain computers and connect/pull cords from under desks and in server closets

Ability to perform regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance)

Ability to frequently traverse around large VA site campus while transporting equipment to various office buildings

Experience communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool

Ability to track and document all system changes, problems, issues, and work tasks within Service Now

Experience provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices

Experience performing imaging, desktop support, adds/moves and changes

Experience installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software

Experience providing user management account support where Elevated Privileges (EP) may be required

Experience performing software application installation and configuration based on change order instructions

Experience utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated

Experience performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement, or revision

Experience utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee, and other VA standard tools

Experience performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment

Experience performing routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements

Experience performing general maintenance activities, printer deployment/repair, software installations, and equipment refreshes

Ability to perform asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process, as necessary

Ability to work both independently and as part of a team to achieve successful results with minimal guidance