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Google · 6 days ago

Vendor Manager, YouTube Creator Support

Atlanta, GA

Full-time

Hybrid

Mid, Senior Level

$108K/yr - $155K/yr

5+ years exp

Google is a leading technology company that values community and user engagement. As a Vendor Manager in YouTube Creator Support, you will analyze issues faced by YouTube users and creators, manage outsourced operations, and work with cross-functional teams to enhance vendor performance and support informed decision-making.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Be accountable for flawless operations by managing overall vendor performance in region, driving vendor selection, consultation, and overall vendor operations strategies

Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures

Efficient and effective escalation management in line with the established policies and procedures

Lead regular business reviews and vendor relationship management activities, and effectively partner with cross-functional teams locally and globally to drive continuous vertical improvements and efficiencies at scale

Contribute to global initiatives by defining and realizing overall operations strategy, work closely with various internal groups to understand business requirements, implement new processes and contribute to ongoing process improvements

Qualification

Vendor operations managementData analysisProgram managementSocial media managementCross-functional collaborationStrategic thinkingIncident managementCommunicationProblem-solving

Required

Bachelor's degree or equivalent practical experience

5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams to drive these changes

3 years of experience managing vendor operations across multiple geographies

Experience in operations, strategy and planning, and program management

Preferred

5 years of experience analyzing data and generating business insights in order to guide business decisions

3 years of experience in social media vendors/agencies management, real-time social monitoring/alerting, analytics and crisis response

Ability to work on multiple projects simultaneously in a fast-paced dynamic environment and think strategically about complex issues, leading to thoughtful recommendations and action plans

Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem

Excellent Program Management skills

Benefits

Bonus

Equity

Benefits

Company

Google

Glassdoor4.4

Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.

Founded in 1998

Mountain View, California, USA

10001+ employees

https://www.google.com

H1B Sponsorship

Google has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8763)

2024 (8872)

2023 (9682)

2022 (11626)

2021 (9109)

2020 (9785)

Funding

Current Stage

Public Company

Total Funding

$26.1M

Key Investors

Andy Bechtolsheim

2004-08-19IPO

1999-06-07Series Unknown· $25M

1998-11-01Angel· $1M

Leadership Team

Sundar Pichai

CEO

Thomas Kurian

CEO - Google Cloud

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