Mercy · 5 hours ago
Patient Service Representative - Women's Health
Mercy is a healthcare organization dedicated to providing compassionate care. The Patient Service Representative serves as the first point of contact for patients and visitors, ensuring a positive experience by managing front desk operations and performing clerical duties for clinic staff.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Greets, instructs, directs and schedules patients and visitors
Performs a variety of clerical duties for physicians and clinic staff
Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed
Enters new and established patient information into the computer
Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees
Monitors and revises physician schedules as appropriate
Performs patient care activities within the scope of data entry/processing and patient account functions
Establishes payment plans and collection of payments
Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals
Qualification
Required
High school diploma or equivalent
Preferred
One year of applicable medical office experience
Benefits
Tuition reimbursement up to $2,000 for continuing education
Health/Dental/Vision available after day one
Annual contribution of $100 per month to eligible dependent care FSA
Paid parental leave for new parents
401K with employer match
Paid PTO for volunteering
Competitive salary
Future career growth
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
H1B Sponsorship
Mercy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (18)
2023 (16)
2022 (15)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
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