Customer Activation Manager | Enterprise jobs in United States
cer-icon
Apply on Employer Site
company-logo

Ramp · 18 hours ago

Customer Activation Manager | Enterprise

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$128K/yr - $212K/yr
date7+ years exp

Ramp is a financial operations platform that aims to save companies time and money through its all-in-one solution. The Customer Activation Manager will deliver value to customers by implementing Ramp's products for newly-closed customers and refining the customer strategy that fuels the company's growth.

FinanceFinancial ServicesFinTech
check
H1B Sponsor Likelynote

Responsibilities

Project manage thorough and complete implementation and onboarding of new Ramp Enterprise customers
Execute successful launches of the Ramp platform across Enterprise accounts in partnership with our Account Executive and Technical Consulting teams
Act as a strategic consultant and extension of your customers’ team as you guide them through Ramp setup and best practices
Work with customers to deeply understand their current workflow, pain points and priorities, and showcase tailored solutions to solve for those
Drive initial product utilization and revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative
Become an expert in the full range of integration and configuration options for Ramp’s suite of products
Assist customers with change management, and help run custom trainings for their organizations
Partner closely with the product team to ensure customer feedback is reviewed and prioritized. Help facilitate product workshops as necessary
Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach

Qualification

Customer successB2B sales experienceProject managementChange managementAccounting softwareTechnical collaborationCommunication skillsAdaptability

Required

Minimum 7 years of experience in customer success, activation, implementations, or sales experience in a B2B organization
Experience managing enterprise customer relationships with numerous stakeholders
Experience running complex implementation projects with multiple workstreams, leveraging exceptional project management and time management skills
Excellent verbal and written communication skills, with the ability to conduct deep discovery to understand true needs, and manage customer expectations and potential concerns
Proven track record of ability to work with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
Proven track record of exceeding quota and/or outperforming key target metrics
Ability to anticipate customers' needs and position product solutions accordingly
High adaptability and ability to thrive in a fast-paced environment

Preferred

Bachelor's degree from an accredited university
Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Experience implementing a nascent product to Enterprise customers
Experience with financial services sales
Experience at a high-growth startup

Benefits

100% medical, dental & vision insurance coverage for you + Partially covered for your dependents + One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)

Company

Ramp

twittertwittertwitter
company-logo
Ramp is a financial operations platform designed to save companies time and money
dateFounded in 2019
location
New York, New York, USA
people-size1001-5000 employees
web-link
https://ramp.com

H1B Sponsorship

Ramp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (24)
2023 (11)
2022 (10)
2021 (2)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$2.98B
Key Investors
Lightspeed Venture PartnersICONIQ CapitalFounders Fund
2025-11-17Series Unknown· $311.72M
2025-07-30Series E· $500M
2025-06-14Series E· $200M

Leadership Team

leader-logo
Eric Glyman
Co-Founder, CEO
linkedin
leader-logo
Gene Lee
Co-founder, focused on growth
linkedin

Recent News

Crunchbase News
Capital One To Buy Fintech Startup Brex At Less Than Half Its Peak Valuation In $5.15B Deal
2026-01-23
Crunchbase News
The IPO Window Won’t Stay Open On Its Own
2026-01-22
PR Newswire
Ramp Launches "Ramp Budgets"
2026-01-22
Company data provided by crunchbase