SAP Customer Support Executive jobs in United States
cer-icon
Apply on Employer Site
company-logo

HIKINEX · 1 month ago

SAP Customer Support Executive

positionCottage Grove, WI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

HIKINEX is a company in the wholesale fitness equipment industry seeking an SAP Business Analyst – Help Desk to support their SAP environment. The role involves monitoring Help Desk activities, troubleshooting incidents, and preparing for an S/4 implementation.

Business DevelopmentCustomer ServiceOutsourcingProfessional Services
badNo H1Bnote

Responsibilities

Monitor and manage daily SAP Help Desk activity
Troubleshoot and resolve incidents across SD, MM, LE and related modules
Coordinate with SAP and offshore support teams
Gather, analyze, and document business requirements
Support preparations for the upcoming S/4 implementation
Occasionally travel to North American sites

Qualification

SAP experienceSD module expertiseMM module expertiseLE module expertiseCross-functional exposureCommunication skillsOrganizational skillsProblem-solving skills

Required

Bachelor's degree in Computer Science, Information Systems, or related field
2–4 years of SAP experience required
Strong communication, organizational, and problem-solving skills
Comfortable handling high-volume SD support requests
No H1 sponsorship; TN accepted

Preferred

Cross-functional exposure (SD, MM, LE, WM, PP, FICO) preferred

Company

HIKINEX

twittertwittertwitter
Glassdoor3.3
company-logo
Hikinex is an outsourcing company that focuses on recruiting management, customer care support, lead generation and business networking.
dateFounded in 2016
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://hikinex.com

Funding

Current Stage
Growth Stage

Leadership Team

A
Andy Jimenez
CSO & Co-Founder
linkedin
Company data provided by crunchbase