Marten Transport · 1 month ago
Operations Analyst
Zionsville, IN
Full-time
Onsite
New Grad, Entry LevelMarten Transport is focused on executing their Dedicated model with an emphasis on operations and billing support. The Operations Analyst will assist in coordinating day-to-day operations, manage invoicing, and track performance metrics while ensuring effective communication with team members and customers.
RailroadTransportation
Responsibilities
Working knowledge of fleet management and account management, including booking loads, accepting loads via EDI, and tracking shipments
Audit and approve dedicated summary invoices by working directly with the billing team, manage due dates of invoices, communicate start up timeline and maintain checklist for startups, ensure proper tracking of extra charges
Understand contracts language to audit for concerns and ensure proper implementation
Assist in training newly appointed Dedicated Operations team members
KPIs – maintain, update, and develop new metrics and use to monitor success of fleets and provide directions on points of improvements
Complete weekly, monthly and dedicated report various billing metrics, fleet operations
Communicate directly with customers to make sure proper metrics are being tracked and any custom reporting is completed
Serve as a backup for Dedicated Operations Team members so deadlines can be met in completing invoices
Tracks backhaul success and answer questions on procedures and fleet specific needs
Monitor fleet staffing needs and impact to business model
Must be able to travel if need to help with training, implementation, etc
Work with billing and IS to establish procedures for one-off billing format
Travel up to 25% of the time
Other duties as assigned
Qualification
Required
Working knowledge of fleet management and account management, including booking loads, accepting loads via EDI, and tracking shipments
Audit and approve dedicated summary invoices by working directly with the billing team, manage due dates of invoices, communicate start up timeline and maintain checklist for startups, ensure proper tracking of extra charges
Understand contracts language to audit for concerns and ensure proper implementation
Assist in training newly appointed Dedicated Operations team members
KPIs – maintain, update, and develop new metrics and use to monitor success of fleets and provide directions on points of improvements
Complete weekly, monthly and dedicated report various billing metrics, fleet operations
Communicate directly with customers to make sure proper metrics are being tracked and any custom reporting is completed
Serve as a backup for Dedicated Operations Team members so deadlines can be met in completing invoices
Tracks backhaul success and answer questions on procedures and fleet specific needs
Monitor fleet staffing needs and impact to business model
Must be able to travel if need to help with training, implementation, etc
Work with billing and IS to establish procedures for one-off billing format
Travel up to 25% of the time
Must have excellent verbal and written communication skills and ability to multi-task in a fast-paced environment
Must be organized and attention to detail is critical
Ability to work with all levels of employees
Strong computer skills including Microsoft Word, Access, Excel, and PowerPoint
Above average cognitive judgment skills, sitting for long periods, manual dexterity, light lifting, stooping, bending
Company
Marten Transport
Marten Transport Ltd. is one of the largest Refrigerated Truckload, Intermodal and Brokerage providers in the U.S. Canada and Mexico.
Founded in 1946
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1986-09-26IPO
Leadership Team
R
Roger Marten
Founder
Recent News
thefly.com
2025-08-21
2024-03-08
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