HOATalent ยท 1 month ago
Onsite Community Manager
Ashburn, VA
Full-time
Onsite
Entry, Mid Level
2+ years expHOATalent is a leading community management firm dedicated to providing quality service through an experienced team. The Onsite Community Manager oversees daily operations of a residential community, serving as the primary liaison between residents, the Board of Directors, and service providers while ensuring compliance and superior customer service.
Real Estate
Responsibilities
Serve as the primary contact for residents, board members, committees, and vendors
Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes
Attend and facilitate Board, Annual, and Special Meetings as required
Ensure compliance with governing documents, policies, and applicable laws/regulations
Draft and review RFPs, secure proposals, and make recommendations to the Board
Assist in preparing and presenting annual budgets and reserve studies
Review and approve expenditures in line with budgetary guidelines and thresholds
Process invoices, reconcile accounts, and maintain accurate financial records
Provide monthly financial and management reports to the Board
Conduct regular property inspections to ensure compliance with community standards
Issue violation notices and follow up on compliance matters
Oversee vendors, contractors, and service providers to ensure quality performance
Coordinate preventive maintenance programs and capital projects
Ensure safety and security protocols are upheld within the community
Respond to resident inquiries and requests in a timely, professional manner
Promote a positive and inclusive community atmosphere
Hire, train, supervise, and evaluate onsite staff as applicable
Coordinate community communications, events, and newsletters
Qualification
Required
2+ years of experience in community association or property management (onsite experience preferred)
Strong knowledge of community governance, property maintenance, and vendor management
Proficiency in Microsoft Office Suite and community management software
Excellent written and verbal communication skills
Strong leadership, organizational, and time management abilities
Ability to handle conflict resolution with professionalism
Preferred
CMCA, AMS, or PCAM certification (preferred but not always required)
Benefits
Full coverage of manager education, including CAI
Flexible work arrangements, including work-from-home options and flexible hours
Company
HOATalent
Too many association management companies grind down their Managers with no support system and no thanks for their late nights and early mornings.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase