PayJoy · 1 week ago
Principal Product Manager - Identity
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
7+ years expPayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. As a Principal Product Manager for Identity, you’ll lead the strategy and execution of how we verify, trust, and onboard our customers globally, ensuring secure and seamless identity solutions that scale.
CreditEmerging MarketsFinancial ServicesFinTechMobile
Responsibilities
Lead product strategy and execution for PayJoy’s identity systems — defining how we verify, trust, and onboard users securely across markets
Bring clarity to complexity by framing ambiguous problems, building structured roadmaps, and aligning teams around clear, measurable outcomes
Collaborate cross-functionally with engineering, data science, design, risk, and operations to build scalable, reliable identity verification and fraud prevention capabilities
Deeply understand customer and market needs to design identity experiences that balance trust, compliance, and conversion
Translate abstract goals into actionable plans—defining success metrics, driving prioritization, and ensuring delivery quality at scale
Learn and adapt quickly, diving into new technologies, regulations, and ecosystems to inform decisions with rigor and data
Drive operational excellence, ensuring the right balance between risk management and user experience while supporting global expansion
Influence across levels, partnering with senior leadership to define strategy and champion identity as a core enabler of PayJoy’s mission
Qualification
Required
7+ years of product management experience, including ownership of complex, cross-functional initiatives that span engineering, data, and operations
Strong generalist product management skills, with depth in strategy, execution, and stakeholder alignment
Systems-level thinker who can connect customer needs, business goals, and technical architecture into a coherent roadmap
Analytical and data-driven — able to define success metrics, interpret data, and use insights to guide decisions
Exceptional communication and collaboration skills, with a track record of influencing across senior stakeholders and diverse teams
Comfortable in high-ambiguity, high-growth environments where priorities evolve rapidly and judgment matters more than playbooks
Preferred
Experience with identity verification, risk management, or trust systems is a plus, but not required — curiosity and the ability to learn fast are essential
Benefits
100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment and wellnes perks.
30 days of Christmas bonus
20 days paid Vacation
50% Vacation premium
13% Saving funds
$2,000 MXN monthly grocery coupons
$2,000 MXN monthly restaurant coupons
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Company
PayJoy
PayJoy is a financial service company that provides affordable smartphone financing to people in emerging markets.
1001-5000 employees
H1B Sponsorship
PayJoy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (3)
2022 (25)
2021 (7)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$585.65MKey Investors
Neuberger BermanWarburg PincusCiti
2025-12-02Debt Financing· $140M
2023-09-05Series C· $150M
2023-09-05Debt Financing· $210M
Leadership Team
Doug Ricket
Founder & CEO
Gib Lopez
Co-Founder & COO
Recent News
Greylock Perspectives
2025-12-30
Greylock
2025-12-30
2025-12-24
Company data provided by crunchbase