Microsoft · 2 days ago
Software Engineering Manager, Agent Services (CoreAI)
Redmond, WA
Full-time
Onsite
Director/Executive
$140K/yr - $275K/yr
6+ years expMicrosoft is at the forefront of redefining how software is built and experienced, particularly through its Core AI division. The Software Engineering Manager for Agent Services will lead a team in developing a cloud-native platform for intelligent AI applications, ensuring seamless integration and operational excellence while fostering a customer-centric development approach.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Lead and Develop the Team - Manage and coach engineers across levels, foster collaboration and inclusion, and drive career growth through mentoring and feedback
Drive Strategic Clarity: Leverage data-driven insights and competitive intelligence to inform product direction, identify opportunities, and guide decision-making
Foster Engineering Alignment: Work with the engineering teams and partner organizations by driving clarity, alignment, and shared ownership of technical direction
Deliver Cohesive End-to-End Experiences: Collaborate closely with partner teams—including experience, SDK, and platform groups—to ensure seamless integration and delivery of features across the stack
Build Foundational Capabilities: Contribute to and lead the development of core platform components and reusable building blocks that accelerate team velocity and product innovation
Champion Customer-Centric Development: Engage directly with customers and product teams to capture feedback, understand demand signals, and refine product messaging—ensuring the voice of the customer shapes product evolution
Lead Live Site Excellence: Drive operational excellence in managing and operating large-scale distributed systems with a high bar for service-level agreements (SLAs). Lead root cause analyses (RCAs) for key live site incidents and outages, identify systemic improvements, and set high standards for reliability and performance
Qualification
Required
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Experience managing managers or multiple engineering teams in a global environment
Demonstrated expertise in solving complex technical challenges in one or more domains such as distributed systems, AI/ML infrastructure, developer platforms, or cloud services
Experience engaging with customers during integration or deployment phases, with a focus on delivering value and incorporating feedback into product evolution
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-03
Business Standard India
2026-01-03
Company data provided by crunchbase