WorkLife Law | UC Law San Francisco · 1 month ago
Disability Resource Program Coordinator
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
2+ years expCenter for WorkLife Law at UC Law San Francisco is dedicated to providing comprehensive disability-related services to students with documented disabilities. The Disability Resource Program Coordinator will support department operations, coordinate academic accommodations, and manage various technology solutions to ensure equal access for disabled students.
Non-profit Organization Management
Responsibilities
Serve as the lead on data management systems, including Accessible Information Management (AIM), Colleague Ellucian, Entrinsik Informer and other higher education technology systems on behalf of DRP. This includes solid database management/data query experience and efficient use of such systems, secure handling of confidential student medical and departmental records, support for the implementation of new systems, assisting in the analysis of data, and liaising and collaborating with other departments
Maintain effective data management systems to maintain DRP records and files consistent with FERPA, HIPAA, and other industry-standards of confidentiality
Assess and update current use of assistive technology (AT) systems, including working with vendors and training students on AT programs
Primary point of contact for all communication from students, faculty, and staff. This includes responding quickly and accurately to requests for information or support, deescalating high-conflict interactions in a sensitive and professional manner, routing and/or escalating inquiries appropriately, and maintaining departmental calendars/schedules
Work closely with Director, Assistant Director, and different departments to ensure implementation of approved accommodations
Assist in preparation of invoices, P-Card reconciliation, and other budget preparation tasks
Coordinate the implementation of approved accommodations, including e.g., recruiting, hiring and training student note takers, obtaining accessible text from publishers, tracking and ensuring that ergonomic chairs are in place in classrooms, and working with vendors to set up exam accommodation seating
Coordinate the implementation of approved midterm and final exam accommodations, including working with students who have alternate scheduling needs (rescheduling exams), ensuring that additional equipment and ergonomic chairs are in place, and direct proctoring of exams
Assist in website design and content updates
Perform other duties as assigned to ensure smooth operation of the DRP Office and compliance with requirements of such an office in higher education
Other technical and administrative duties as assigned
Qualification
Required
Bachelor's degree with at least two years of experience in database and/or systems administration, preferably in higher education or a legal setting. Three years of relevant experience may be substituted in place of the degree
At least two years of experience in a disability services-related role, preferably in a higher education environment
Excellent interpersonal and communication skills to interact effectively with diverse constituents, respond professionally and empathetically to students in distress and deescalate conflict, and to communicate technical and administrative information in verbal presentations, as well as written documents and reports
Strong background in the effective use of technology, and the application of complex, confidential student information systems and complex relational database
Quick learner adept with technology, including but not limited to high proficiency / knowledge of MS Office Excel, Word, Mail Merges
Ability to anticipate impacts of technology platforms/programs on department's objectives and practices
Have excellent organizational and project management skills with attention to detail
Experience working collaboratively with multi-disciplined groups in achieving organizational objectives
Ability to effectively train others on database platforms
Ability to take initiative, prioritize with minimal supervision and work independently, as well as being able to contribute as a member of a team
Excellent customer service skills and sensitivity
Ability to lift / move / transport 20 lbs
Preferred
Experienced user of Accessible Information Management (AIM) software or related software (Symplicity Accommodate, Clockwork, etc.) strongly preferred
Knowledge/familiarity with access technology (e.g., screen readers, voice recognition, magnification software, etc.) a plus
Knowledge of ADA (ADAAA) / disability accommodations / regulations in higher education, national trends and best practices, FERPA requirements a plus
Benefits
Comprehensive medical insurance coverage
Flexible Spending Accounts for transportation-related, healthcare and dependent care expenses
Employee Assistance Program
Life Insurance, Disability Insurance, and Legal Insurance
Deferred Compensation Plans/Pre-tax Retirement Savings Programs
Fifteen paid holidays per year
Generous vacation and sick leave
Commuter Benefits Program
Company
WorkLife Law | UC Law San Francisco
The Center for WorkLife Law is a national advocacy and research organization that advances gender and racial equity by strengthening legal rights for pregnant people and family caregivers.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase