Inside Higher Ed ยท 4 weeks ago
Technical Support and Training Specialist
Hamilton, OH
Full-time
Onsite
Mid Level
3+ years expInside Higher Ed is looking for a Technical Support and Training Specialist who will support and collaborate to create engaging digital learning environments. The role involves working with IT and other departments to provide training and support for faculty in using educational technologies, particularly the LMS (Canvas).
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Support learning technology administration and training; respond to IT ticket requests (regarding the use of LMS)
Design and deliver workshops in support of course development, instruction, and use of the learning management system (LMS)
Work as part of a team, plan faculty development, and support faculty in effectively utilizing technology in teaching
Partner with IT Services, AccessMU, and other key constituents across campus to ensure successful and efficient use of instructional technologies
Qualification
Required
Bachelor's degree in instructional design, informational technology, education, communication, media, or relevant field
Three years of demonstrated experience in building technologically mediated courses, preferably in higher education
Preferred
Master's degree
Experience with learning management systems (LMS), preferably Canvas; familiarity with HTML and CSS
API experience with coding languages such as Python, cURL, or PERL
Teaching experience, whether online, hybrid, or face-to-face
Desired specialties: emerging technologies, project management, advanced-level LMS and technology support
Demonstrated ability to train one-on-one and in a group setting
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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