Gothic Landscape · 1 month ago
Landscape Maintenance Account Manager
Riverside, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
3+ years expGothic Landscape is the largest family-owned and operated landscaping company in the nation, dedicated to delivering extraordinary customer service and transforming landscapes. The Landscape Maintenance Account Manager will manage production crews, ensure quality service for clients, and lead growth initiatives for the branch.
Responsibilities
Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
Provide proactive site quality reviews and communicate assessments internally and externally
Network and earn referrals to help the branch achieve its new growth objectives
Lead the branch in growing its base contracts in the targeted market segments and geographic locations
Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability
Qualification
Required
2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience required to include training and managing multiple crew members/gardeners
Hands on working knowledge and experience in commercial irrigation systems to include, Rainbird IQ controllers & Weathertrak systems
Strong computer skills & highly proficient in MS Office programs to include: Excel, Word, PowerPoint & Email is required for proposals a customer presentations
3 years of strong customer service, sales and communication experience, or combined comparable experience
Sound time management and organizational skills with a strong work ethic
Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
Experience in consultative sales to clients for additional services
Preferred
3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
QAL is highly preferred
Spanish Bilingual is highly preferred to communicate effectively with crew members
Benefits
Healthcare benefit program & 401K match program
9 paid holidays per year with paid vacation & sick leave
Company paid take home vehicle, fuel card, cell phone & laptop
Paid training/certification and career advancement
Fun and fast-paced working environment with a great work-life balance
Company
Gothic Landscape
The Gothic story begins in the humble setting of the Georgio Family garage located on “Gothic Avenue” in the San Fernando Valley of Los Angeles.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jon Georgio
Chief Executive Officer
Frederick (Eric) Hencken III, CPA
Chief Financial Officer
Company data provided by crunchbase