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Circle Logistics, Inc · 1 day ago

Account Manager/ Freight Broker

Twin Cities Area

Full-time

Onsite

New Grad, Entry Level

Circle Logistics, Inc is seeking an Account Manager/ Freight Broker to serve as the main point of contact for existing customers. The role involves managing a book of business, ensuring timely freight deliveries, and nurturing long-term relationships with clients.

LogisticsSupply Chain ManagementTransportation

Hiring Manager

Karl Fillhouer

Responsibilities

Maintain and grow existing accounts by managing customer day to day requirements

Develop a business strategy to build a book of business of carriers

Analyze customers’ needs and offer personalized solutions

Match customer demand with quotes for their freight-related inquiries

Build strategies that will result in increased sales and stronger partnerships

Solve complex problems and be the main contact for all your accounts’ communications

Collaborate with your team on pricing strategy and account implementation plans

Consistently executing daily business (accepting/rejecting load tenders, lane bidding, update customers about shipment status, etc.)

Manage any issues that come up in the normal operation of freight movement

Establish relationships with day-to-day contacts

Develop a business strategy to build a book of business of carriers

Provide and negotiate freight rates to carriers

Seek out and solve potential freight-related operational issues

Ensure that all freight is moved on time and at a fair cost

Collaborate internally with our sales team on freight rates, market trends, pricing strategy, and account implementation plans

Procurement of new carriers based on volume and lane density

Communicate effectively both internally and externally

Resolve transportation problems with urgency and professionalism

Maintain over 90% MacroPoint tracking percentage

Maintain strong grasp and market knowledge of shipping lanes, geography, and seasonality

Qualification

Freight brokerageAccount managementSales experienceCommunication skillsProblem-solving skillsTime managementOrganizational skills

Required

Represent Circle Logistics and serve as the main point of contact for existing customers

Create and manage individual book of business through communication with carriers

Ensure timely pick ups and deliveries of customers' freight

Maintain and grow existing accounts by bringing solutions to customers' freight-related issues

Provide outstanding customer service and ensure on-time delivery

Nurture long-term relationships and grow existing clientele

Maintain and grow existing accounts by managing customer day to day requirements

Analyze customers' needs and offer personalized solutions

Match customer demand with quotes for their freight-related inquiries

Build strategies that will result in increased sales and stronger partnerships

Solve complex problems and be the main contact for all accounts' communications

Collaborate with team on pricing strategy and account implementation plans

Consistently execute daily business (accepting/rejecting load tenders, lane bidding, update customers about shipment status, etc.)

Manage any issues that come up in the normal operation of freight movement

Establish relationships with day-to-day contacts

Provide and negotiate freight rates to carriers

Seek out and solve potential freight-related operational issues

Ensure that all freight is moved on time and at a fair cost

Collaborate internally with sales team on freight rates, market trends, pricing strategy, and account implementation plans

Procurement of new carriers based on volume and lane density

Communicate effectively both internally and externally

Resolve transportation problems with urgency and professionalism

Maintain over 90% MacroPoint tracking percentage

Maintain strong grasp and market knowledge of shipping lanes, geography, and seasonality

Excellent written and verbal communication skills

Ability to thrive in a fast-paced working environment and multitask

Superb time management and organizational skills

Extraordinary attention to detail and teamwork skills

Excellent problem-solving and time management skills

Willingness to be available after hours and weekends if needed

Preferred

Bachelor's degree preferred

Sales, cold calling, or call center experience preferred

Freight brokerage or account management experience preferred

Benefits

On-site training and career development

Paid holidays and paid time off

Insurance benefits including but not limited to: Health, vision, dental, life, and disability

401(k) Plan

Company

Circle Logistics, Inc

Circle Logistics is a privately held third-party logistics company committed to delivering on three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions.

Founded in 2011