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University of Miami · 1 month ago

Technical Product Owner of Identity and Access Management

Coral Gables, FL

Full-time

Onsite

Senior Level

5+ years exp

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems. They are seeking a Technical Product Owner of Identity and Access Management who will oversee the design and delivery of innovative products in the digital experience landscape, managing the entire product lifecycle and ensuring alignment with organizational strategy and objectives.

Higher Education

H1B Sponsor Likely

Responsibilities

Manages the iterative lifecycle of the product from conception to maintenance, including concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance

Acts as the champion of the product internally and externally, pushing for rapid adoption by defining clear goals and KPIs around customer value, and drives strategies to achieve them

Behaves as the voice of the user inside product development teams. Actively engages in user research, understands user goals and pain points and communicates your in-depth customer knowledge

Analyzes quantitative data to determine which plans are most successful and identifies new product opportunities and works closely with other Product Managers, Vendors, User Experience, Design and Development to define the Product Vision, Roadmap and Release Plans

Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product increment

Collaborates with Marketing, Communications, Operations, and other partners as needed to define and execute on go-to-market activities, ensures user adoption, and identifies and measures user utility

Creates product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team

Functions as the Product Manager for a cross-functional development team, managing the entire feature and product life cycle from planning through development and launch

Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures

Ensures employees are trained on controls within the function and on University policy and procedures

Adheres to University and unit-level policies and procedures and safeguards University assets

Leads the strategic vision, roadmap, and lifecycle management of the University’s Identity and Access Management (IAM) products and services, ensuring secure, efficient, and user-friendly identity experiences across the enterprise

Oversees the IAM technical staff, providing leadership in the design, implementation, and continuous enhancement of IAM systems, including authentication, authorization, provisioning, and identity governance

Partners with IT Security, Compliance, Human Resources, and Enterprise Applications to ensure alignment between identity services and organizational policies, regulatory requirements, and business objectives

Defines and prioritizes IAM product features and capabilities, translating institutional needs into clear product requirements and success metrics

Directs product lifecycle activities for IAM services, including requirements gathering, design, testing, deployment, adoption, and performance evaluation

Ensures integration and interoperability of IAM solutions with enterprise platforms, cloud environments, and third-party systems (e.g., Workday, Active Directory, Azure AD, ServiceNow, etc.)

Drives user experience improvements for identity-related processes such as onboarding, account provisioning, password management, and single sign-on (SSO) access

Develops and maintains robust identity governance frameworks, including role-based access control (RBAC), multi-factor authentication (MFA), and privileged access management (PAM)

Establishes and monitors key performance indicators (KPIs) and service-level objectives (SLOs) to measure IAM system reliability, adoption, and compliance effectiveness

Serves as product owner for IAM-related initiatives within the University’s digital ecosystem, balancing technical feasibility, risk, and business value

Champions awareness and adoption of IAM best practices across departments, ensuring that identity management remains a secure and enabling foundation of the University’s digital strategy

Stays abreast of emerging identity trends, technologies, and regulatory changes, advising leadership on opportunities for innovation and risk mitigation

Qualification

IdentityAccess ManagementProduct ManagementIAM ImplementationsCloud EnvironmentsIdentity StandardsRisk ManagementCommunication SkillsMicrosoft OfficeLeadershipCollaborationProblem SolvingMentoring

Required

Bachelor's degree in information technology, Computer Science, Information Systems, Cybersecurity, or a related field required

Minimum 5 years of experience in product management, identity and access management (IAM), or related technology leadership roles

Demonstrated experience leading enterprise-scale IAM implementations, including SSO, MFA, lifecycle management, and governance

Prior experience managing or mentoring technical professionals such as Identity Architects, Engineers, or Administrators

Proven success developing and executing product roadmaps, balancing technical depth with user-centric delivery

Experience working in hybrid or multi-cloud environments (Azure AD, AWS IAM, GCP Identity) and integrating IAM systems with enterprise platforms (e.g., Workday, ServiceNow, ERP)

Deep understanding of identity standards and protocols such as SAML, OAuth, OIDC, SCIM, and LDAP

Strong knowledge of identity governance, access provisioning workflows, and risk management frameworks

Ability to translate complex technical concepts into business-aligned strategies and actionable product roadmaps

Exceptional communication, collaboration, and stakeholder engagement skills across technical and non-technical audiences

Ability to direct, manage, implement, and evaluate department operations

Ability to establish department goals and objectives that support the strategic plan

Ability to effectively plan, delegate and/or supervise the work of others

Ability to lead, motivate, develop, and train others

Ability to recognize, analyze, and solve a variety of problems

Proficiency in computer software (i.e., Microsoft Office)

Ability to work independently and/or in a collaborative environment

Preferred

Master's degree in business administration, Information Security, or related discipline

Minimum 5 years of experience in product management, identity and access management (IAM), or related technology leadership roles preferred

Prior experience with Sailpoint

Demonstrated leadership in fostering cross-functional partnerships and driving adoption of secure identity practices

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (208)

2024 (151)

2023 (149)

2022 (121)

2021 (95)

2020 (114)