First Horizon Bank ยท 4 days ago
SRE Engineer
Lafayette, LA
Full-time
Onsite
Senior Level
5+ years expFirst Horizon Bank is a leading regional financial services company dedicated to helping clients unlock their full potential. The Site Reliability Engineer will be responsible for configuring monitoring solutions using Dynatrace and SolarWinds in a highly regulated banking environment.
BankingFinanceFinancial ServicesRisk Management
No H1B
Responsibilities
Implement monitoring for business applications, infrastructure, cloud environments, and Azure tenants and subscriptions using Dynatrace SaaS Gen3
Configure and optimize OneAgent, synthetics, log ingestion, custom metrics, tagging strategies, management zones, and business application mapping
Create dashboards and reports for both technical (SRE, DevOps, operations) and business (executives, application owners) stakeholders
Use DQL to generate advanced queries, dashboards, reports, and insights
Use alerts, problems, and events to deliver actionable insights and avoid incidents
Collaborate with architecture, DevOps, SRE, security, and business teams to ensure comprehensive end-to-end monitoring coverage
Troubleshoot monitoring settings and fix issues promptly
Make sure monitoring complies with banking regulations and standards
Document monitoring setups, dashboards, runbooks, and best practices
Utilize SolarWinds monitoring experience where applicable to enhance Dynatrace coverage
Qualification
Required
Certification as Dynatrace Certified Professional or higher preferred
Over 5 years of direct, hands-on experience with Dynatrace in large-scale enterprise environments
Deep understanding of Dynatrace SaaS Gen3 architecture and features
Strong understanding of enterprise technology stack (applications, middleware, databases, infrastructure, cloud, networking, and security)
Proficiency in DQL with the ability to develop actionable queries and dashboards
Experience creating dashboards for both technical and business audiences
Hands-on experience configuring OneAgent, synthetics, log ingestion, custom metrics, tagging, and business applications
Experience with monitoring Azure tenants and subscriptions
Demonstrated SolarWinds monitoring experience
Familiarity with regulated environments, ideally banking or financial services
Excellent troubleshooting and problem-solving skills
Clear and effective communication and documentation skills
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hope Dmuchowski
Chief Financial Officer
Anthony J. Restel
Chief Banking Officer
Recent News
New Orleans CityBusiness
2025-12-19
2025-12-16
Company data provided by crunchbase