IST Management · 1 day ago
Site Manager
Manhattan, NY
Full-time
Onsite
Entry, Mid Level
$70K/yr - $80K/yr
1+ years expIST Management is a business process outsourcing company with a strong presence across the U.S., recognized for its growth and commitment to employee development. The Site Manager will oversee a team, manage office services, and ensure high-quality client communication and operational excellence on-site.
ConsultingCRMInformation Technology
No H1B
Responsibilities
Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail
Ensures the coordinated management of copy centers
Responsible for a budget covering all business support operations
Develops new procedures to improve the operation of the sites and to lower operating costs
Report on key operational performance standards and determine whether Business Services is performing at or near optimum level
Manages department vendor relationships and contracts
Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work
Ensures that location is properly staffed by matching employee skills and equipment with production demands
Qualification
Required
Excellent customer relationship management skills
1-2+ years' experience managing relevant office services
High school diploma or GED
Excellent communication skills both verbal and written
Proficient in MS Office Suite a must
Competency in performing multiple functional tasks
Capable of lifting up to 55 pounds
Have knowledge of all job procedures, also of all mailroom and copy equipment
Advanced MS Office Suite skills
Legal authorization to work for any employer in the US
Preferred
College Degree in business, operations, or a relevant field is highly preferred
Benefits
Medical
Dental
Vision
STD
LTD
Life
401k
Paid Time Off
Bonus Incentives
Company
IST Management
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hal Blackman
CEO
D
Daniel Blechinger
Chief Information Officer
Company data provided by crunchbase