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Almstead Tree, Shrub & Lawn Care Company · 1 month ago

Custom Software Implementation Consultant

New Rochelle, NY

Contract

Onsite

Entry, Mid Level

$38/hr - $48/hr

2+ years exp

Almstead Tree, Shrub & Lawn Care Company is seeking a detail-oriented and tech-savvy Software Implementation Consultant to manage the rollout of a custom software solution for their arboriculture business. This project-based role involves overseeing the full implementation lifecycle, from testing to training and support.

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Responsibilities

Manage the end-to-end implementation process, ensuring timely and successful delivery

Act as liaison between Almstead and our custom software developer

Analyze internal business requirements and ensure the software solution meets operational needs

Integrate systems and maintain data accuracy in implementation

Provide user training, documentation, and ongoing support to internal team

Collaborate with departments such as Sales, Accounting, and Administration to ensure a seamless transition

Troubleshoot technical issues and provide guidance throughout the implementation process

Travel to Almstead branch locations within the NY, NJ, and CT tri-state area will be required

Qualification

Software implementationCRM systems knowledgeProject managementCustom software experienceAnalytical skillsOrganizational skillsProblem-solving skillsCommunication skills

Required

Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)

Minimum of 2 years of experience in software implementation, consulting, or project management

Working knowledge of customized CRM systems for service companies, as well as established CRM/ERP systems (Salesforce, HubSpot, Microsoft Dynamics, or similar)

Strong analytical, organizational, and problem-solving skills

Excellent communication skills, with the ability to train and support employees