MedQuest Imaging · 1 day ago
Front Desk Coordinator (PRN)
Shelby, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expMedQuest Imaging is a trusted partner of Novant Health, seeking dynamic individuals to join their team. The Front Desk Coordinator will serve as the initial point of contact with patients and visitors, handling various front office duties to ensure a welcoming and efficient experience.
Health CareHealth DiagnosticsMedical
Responsibilities
Welcoming all patients and their family members into the imaging center
Making patients and all visitors feel comfortable
Anticipating and attending to the needs of our patients
Checking patients in
Answering the telephone
Routing incoming calls to the appropriate party
Scheduling patient appointments
Collecting balances from patients’ financial responsibility at time of service
Other front office/desk duties as necessary
Qualification
Required
High School Diploma or equivalent
0 - 2+ years of experience working in a customer support role or hospitality field
Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment
Preferred
Experience working in a physician practice or other type of medical services office
Knowledge of medical terminology
Prior patient collections experience in a medical setting
Medical records experience
Bachelor's Degree
Benefits
Competitive salaries and benefits
Company
MedQuest Imaging
Founded in 1996, MedQuest Imaging is one of the leading outpatient imaging providers in the United States.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$36MKey Investors
TA Associates
2023-01-23Private Equity
2002-08-15Acquired
2001-01-01Private Equity· $18M
Leadership Team
Nilesh Rajadhyax
Chief Operating Officer
Bruce Elder
Chief Development Officer
Recent News
Business Wire
2025-01-14
Radiology Business
2024-05-24
Radiology Business
2024-05-24
Company data provided by crunchbase