DCM · 1 week ago
Technical Analyst, e-Commerce (Bilingual)
Canada
Full-time
Remote
Entry Level
CAD$40K/yr - CAD$45K/yr
1+ years expDCM is a leading Canadian tech-enabled provider of print and digital solutions. They are seeking a fully bilingual Technical Analyst to provide technical support for their e-Commerce systems and manage ongoing account maintenance.
Marketing & Advertising
Responsibilities
Provide first-level technical support and training to our clients to effectively utilize our e-Commerce applications via phone and email
Address client inquiries and resolve technical issues promptly and professionally
Set up and manage online user profiles and customer catalogues
Qualification
Required
Bachelor's degree or relevant college diploma, with 1+ years of experience in a technical support or similar role
Strong customer service, problem-solving, and technical troubleshooting abilities
Working knowledge and experience using Microsoft Office Suite products
Must be bilingual in English and French
Company
DCM
DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase