Vortex Consulting · 4 weeks ago
D365 F&O ERP, Senior Manager
Vortex Consulting is seeking a Senior Manager for their D365 F&O ERP team to lead the organization's ERP production support. This role involves managing a team, overseeing the D365 ERP environments, and collaborating with business stakeholders to ensure effective support and implementation of ERP initiatives.
Responsibilities
Manage a small team of Business Systems Analysts (BSAs), Developers and Managed Service Provider (MSP) in support of a large D365 F&O ERP production environment
Manage D365 ERP environments – manage software release calendar; manage schedule for ongoing updates/refreshes; drive and update environment refresh checklist action items
Manages UAT/Testing calendars
Serve as escalation point for business process owners, key users and global applications staff
Support incoming projects, service requests, and incidents and ensure that they are completed in a quality and timely manner
Actively collaborate with business stakeholders to understand their business needs and effectively translate them to actionable requirements
Coordinate activities of teams, schedules and resources for assigned tasks or projects
Develops strategies and implementation plans in support of the D365 ERP initiative
Develop and manage budgets for IT organization
Ensure D365 F&O ERP environment is fully aligned with the defined enterprise strategy
Apply business process knowledge to maximize the benefit of IT investments
Qualification
Required
8+ years of Dynamics 365 ERP experience in design, implementation, integration, and administration of D365 F&O environment and 3rd party / ISV systems
5+ years of IT leadership experience; experience in a large global organization is a plus
Proficiency with D365 F&O and related tools and technologies including, Azure, Azure SQL, Power BI, Power Apps, Azure Logic Apps, or Azure Machine Learning
Prior experience leading a D365 enterprise team
Experience with Agile development methodology and tools (Azure DevOps/Jira)
Experience leading and executing ERP SIT, UAT and other system validation testing
Highly organized leader, self-starter
Preferred
PMP and/or SCRUM Certifications
Bachelor's Degree in Computer Science, Engineering, Business or similar