Pendo.io · 4 weeks ago
Sr. Integrations Solutions Engineer
United States
Full-time
Remote
Mid, Senior Level
$115K/yr - $125K/yrPendo is a fast-growing startup focused on improving society's experience with software. They are seeking a Senior Integration Solutions Engineer to architect and deliver automation and AI-driven integrations across their enterprise ecosystem, leveraging various iPaaS and AI automation tools.
AnalyticsArtificial Intelligence (AI)Enterprise SoftwareProduct DesignSaaS
Responsibilities
Design, implement, and maintain intelligent integrations between Pendo and enterprise SaaS platforms using iPaaS and AI automation platforms (Workato preferred, including Workato Agentic Studio, Zapier, n8n, or similar)
Build and orchestrate AI-powered automations that use Gemini, ChatGPT, Workato Agents, and/or APIs to enrich data, generate insights, and enhance workflow decision-making
Partner with internal business units to lead discovery and design sessions, identifying automation opportunities and assessing integration scope, feasibility, and ROI
Prototype and deploy LLM-powered solutions, including contextual chatbots, document summarization agents, and automated data quality checks
Troubleshoot and resolve integration or AI automation issues using diagnostic tools such as curl, Postman, API logs, and platform-specific monitors
Ensure secure and compliant authentication flows (OAuth, tokens, client credentials) across all systems
Proactively monitor integration performance, reliability, and model accuracy, applying observability best practices
Maintain comprehensive documentation of integration and automation designs, configurations, and troubleshooting steps for IT and internal stakeholders
Contribute to the continuous improvement of integration and AI governance, including standards, templates, and reusable components
Qualification
Required
Hands-on experience with iPaaS platforms (Workato strongly preferred; Tray.io, Zapier, n8n, or similar acceptable)
Experience with Workato Agentic Studio or comparable AI automation tools integrating LLMs into workflows
Familiarity with ChatGPT, OpenAI API, and prompt engineering principles for task automation and data enrichment
Strong technical background with experience in APIs, web protocols (HTTP/HTTPS), and data formats (JSON, XML)
Solid understanding of authentication protocols (OAuth 2.0, API tokens, client credentials)
Proficiency with diagnostic and monitoring tools (curl, Postman, API logs, or equivalent)
Excellent problem-solving and analytical skills; able to bridge business needs with technical execution
Strong documentation and communication skills, capable of translating technical concepts for non-technical audiences
Collaborative mindset with a passion for process automation and AI innovation across business units
Company
Pendo.io
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software.
Founded in 2013
501-1000 employees
H1B Sponsorship
Pendo.io has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$579.41MKey Investors
JP MorganThoma BravoB Capital
2025-09-30Debt Financing· $100M
2024-08-13Series Unknown· $9.91M
2021-11-11Secondary Market· $110M
Leadership Team
Todd Olson
CEO and Founder
Jennifer G Kaelin
Chief Financial Officer
Recent News
2025-12-24
Morningstar.com
2025-12-17
Company data provided by crunchbase