IS Support Center Analyst I - Information Systems, Full-Time, Bridgeton jobs in United States
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Inspira Health · 4 weeks ago

IS Support Center Analyst I - Information Systems, Full-Time, Bridgeton

position333 Irving Ave, Bridgeton, NJ, 08302, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$22.84/hr - $29.53/hr
date1+ years exp

Inspira Health is a healthcare organization seeking an IS Support Center Analyst I to provide front line problem diagnosis and tracking for all IS customer problems. The role involves assessing problem severity, communicating with customers about outages, and ensuring customer satisfaction through follow-up on completed calls.

Elder CareHealth CareHospitalNursing and Residential CarePersonal Health

Responsibilities

Provides front line problem diagnosis and tracking for all IS customer problems
Assesses the severity of all problems and assigns them appropriately within problem management guidelines; communicates to customers for planned and unexpected outages
Monitors the status of pending calls while keeping the customers updated on the status of their call; follows up on all completed calls to ensure customer satisfaction

Qualification

MS WindowsMS OfficeTechnical certificationCustomer service experienceMulti-taskingWritten communicationOral communication

Required

Minimum of 1 year of customer service experience required
Excellent written and oral communication skills along with the ability to interact in a professional manner with all levels of staff and management
Strong customer service approach required as well as ability to multi-task effectively
Proficiency in MS Windows and MS Office
Ability to use a keyboard
Sit for long periods of time

Preferred

Technical certification or associates degree preferred
Technical school certification preferred

Company

Inspira Health

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Inspira Health is health care organization for patients of all ages.
dateFounded in 1899
location
Vineland, New Jersey, USA
people-size5001-10000 employees
web-link
https://www.inspirahealthnetwork.org/

Funding

Current Stage
Late Stage
Total Funding
$5.87M
Key Investors
State of New JerseyU.S. Department of AgricultureNew Jersey State Department of Health
2025-10-29Grant· $1M
2024-06-24Grant· $1M
2024-04-01Grant· $3M

Leadership Team

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Warren E. Moore
Executive Vice President & Chief Operating Officer
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Julie H. Ellis
Senior Vice President, Human Resources
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Recent News

Seattle TechFlash
Salem Medical Center acquisition paying dividends for Inspira Health
2025-09-12
Njbiz
Presenting the 2025 People to Watch in Health Care
2025-07-15
Business Wire
Inspira Health Appoints Ankur S. Patel, MD, MBA, FAAFP as President of LIFE Program
2025-05-06
Company data provided by crunchbase