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Astreya · 1 month ago

Network & Data Center Practice Lead

United States

Full-time

Remote

Senior Level, Lead/Staff

$132K/yr - $209K/yr

10+ years exp

Astreya Partners is seeking a Network & Data Center Practice Lead responsible for owning and scaling a core technical service line within the organization. This role involves defining practice strategy, building market-ready services, driving pre-sales excellence, and overseeing delivery governance to ensure high performance and customer satisfaction.

ConsultingInformation TechnologyRecruiting

H1B Sponsor Likely

Responsibilities

Own the long-term strategy, roadmap, and vision for Network & Data Center services

Develop scalable service offerings (NOC, DC Operations, Network Deployment, Smart Hands, Monitoring, SDN, RAN/Wireless, etc.)

Perform market and competitive research to stay ahead of technology trends (AI Ops, automation, optical, hyperscale DC frameworks)

Build pricing models, delivery frameworks, and cost structures

Define success metrics, SLAs/SLOs, KPIs, and performance standards

Partner with leadership on P&L management, margin optimization, and growth strategies

Identify and evaluate strategic technology partners, platforms, and tools

Act as the primary SME for Networking & Data Center solutions

Support RFP/RFI/RFQ processes with architecture inputs, SOW creation, and LOE estimates

Lead customer discovery workshops and technical deep dives

Validate proposed solutions for scalability, security, cost efficiency, and operational readiness

Collaborate with Sales and Service Delivery Managers to shape account strategies and technical roadmaps

Present complex solutions to executive stakeholders in clear business terms

Define talent profiles, skill matrices, and resource plans to support new service opportunities

Create and maintain delivery playbooks, SOPs, runbooks, escalation matrices, and operational workflows

Partner with Delivery leaders to drive operational excellence across all engagements

Ensure strict adherence to SLA/SLI commitments, MTTR/MTTA targets, and QoS metrics

Oversee technical escalations; guide teams through RCA and service improvement initiatives

Champion continuous improvement, automation, and tooling enhancements

Standardize best practices across global regions (Americas, APAC, EMEA)

Participate in QBRs/MORs to provide technical oversight and future-state guidance for strategic customers

Qualification

Data Center ArchitectureNetwork ArchitecturePre-Sales SupportLeadership ExperienceCloud Network IntegrationAI/ML Monitoring ToolsNOC OperationsClient-Facing SkillsCommunication SkillsTeam Leadership

Required

10+ years designing, deploying, and supporting enterprise or hyperscale data centers

Deep understanding of global network architecture: routing, switching, firewalls, optical transport, load balancing, wireless, and site interconnect

Experience with data center physical infrastructure (rack/stack, structured cabling, power/cooling, IDF/MDF layouts, fiber plants)

Familiarity with AI/ML monitoring tools, observability platforms, automation frameworks, CMDB, and ITSM processes

Strong knowledge of NOC operations: incident lifecycle, SLO/SLA management, MTTA/MTTR optimization, noise reduction, and escalation models

Experience with multisite, globally distributed network design and operations

Proven experience leading a technical practice or large service line

Strong pre-sales, client-facing, and executive communication skills

Ability to guide cross-functional teams across architecture, delivery, PMO, and operations

Expertise in developing structured processes, documentation, and operational playbooks

Strong business and financial acumen: margin management, labor models, utilization, and resource planning

Ability to coach and mentor technical teams; build capability and career pathways

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

10–15 years in Networking, Data Center Engineering, or technical operations

5+ years in a leadership, practice lead, service owner, or similar role within an MSP, ISP, CSP, or hyperscale environment

Preferred

Cloud network integration (AWS, GCP, Azure) experience is a plus

Preferred certifications: CCNP/CCIE, Data Center Specialist, CDCP/CDCS, or equivalent hyperscale experience

Benefits

Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only

Dental provided through Cigna (DPPO & DHMO options)

Nationwide Vision provided through VSP

Flexible Spending Account for Health & Dependent Care

Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

Corporate Wellness Program

Employee Assistance Program

Wellness Days

401k Plan

Basic Life, Accidental Life, Supplemental Life Insurance

Short Term & Long Term Disability

Critical Illness, Critical Hospital, and Voluntary Accident Insurance

Tuition Reimbursement (available 6 months after start date, capped)

Paid Time Off (accrued and prorated, maximum of 120 hours annually)

Paid Holidays

Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Company

Astreya

Glassdoor3.4

Astreya is an information technology (IT) services company, provides IT talent outsourcing and infrastructure services to enterprises.

Founded in 2001

Santa Clara, California, USA

1001-5000 employees

http://astreya.com

H1B Sponsorship

Astreya has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (13)

2024 (12)

2023 (7)

2022 (8)

2020 (3)