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Scheels · 1 month ago

Full Time Technician Service Shop

Springfield, IL

Full-time

Onsite

New Grad, Entry Level

$19/hr - $19/hr

Scheels is a leader in the sporting goods industry, dedicated to creating the best customer experience in the USA. They are seeking a Full Time Technician Service Shop to maintain and assemble various customer and store equipment, ensuring a clean and professional environment while providing exceptional customer service.

E-CommerceFitnessRetailSporting GoodsSports

Responsibilities

Efficiently provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store

Safely filling CO2 and compressed air tanks for paintball markers

Maintain accurate and detailed records for store and customer equipment

Ensure a clean and Professional Environment

Assist with delivering and loading customer equipment and merchandise at the store and to customer residences

Ability to speak for extended periods to customers or associates

Exceptional problem solving and analytical skills

Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals

Ability to write reports and speak effectively before groups of customers and associates

Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures

Excellent written and verbal communication skills

Ability to complete basic mathematical equations

Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings

Complete other duties as assigned by Leadership

Qualification

Mechanical abilityCustomer serviceBasic mathProblem solvingTeach-abilityCommunication skillsTeam mentalityAdaptability

Required

Efficiently provide maintenance and assembly of customer and store equipment

Safely filling CO2 and compressed air tanks for paintball markers

Maintain accurate and detailed records for store and customer equipment

Ensure a clean and Professional Environment

Assist with delivering and loading customer equipment and merchandise at the store and to customer residences

Ability to speak for extended periods to customers or associates

Exceptional problem solving and analytical skills

Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals

Ability to write reports and speak effectively before groups of customers and associates

Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures

Excellent written and verbal communication skills

Ability to complete basic mathematical equations

Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings

Complete other duties as assigned by Leadership

Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you'

Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code: Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury