NISC · 1 month ago
Intern - Implementations (Accounting)
Mandan, ND
Internship
Onsite
Intern
Start in 2026 SummerNISC develops and implements enterprise-level software solutions for over 960+ energy cooperatives and communication organizations across North America. They are seeking an intern for the Professional Services division to assist with their Financials solution, providing customer support and documentation while gaining experience in the industry.
ComputerSoftware
Responsibilities
Provides superior customer support to internal and external customers in all encounters
Responsible/Assist for email communication with external customers
Responsible/Assist for Enterprise Solutions NISC Community posts
Follow up with Member/Customers on requests and procedures
Assists with mass communications to Member/Customers
Assists with software release process
Gather, maintains and audits Member information in the configuration database
Conveys customer feedback to product development staff as appropriate
May be called upon to assist in other areas
May be called upon to participate in testing of new product development or enhancements and documentation
Assist in reviewing system and training documentation
Other duties as assigned
Qualification
Required
High School diploma or equivalency required
Pursuing Bachelor's Degree in a business-related field
Excellent verbal and written interpersonal and communication skills
Excellent presentation and training skills
Excellent telephone etiquette and an ability to deal effectively with Member/Customers
Excellent research and problem solving skills with a strong attention to detail
Strong PC skills
Ability to effectively lead, influence and teach others
Ability to organize and prioritize
Ability to interact in a positive manner with internal and external contacts
Ability to work independently, as well as in a team environment
Commitment to NISC's Statement of Shared Values
Preferred
Basic knowledge of Project Management processes and theory
Basic knowledge of Service Level Management (SLM) best practices
Basic knowledge of the Utility or Telecom industry
Familiarity with other integrated applications and services
Company
NISC
National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Art Lancaster
Executive Product Manager
Recent News
Morningstar.com
2025-09-23
2025-07-17
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