Industrial Electric Mfg. (IEM) · 3 days ago
Field Service Training Coordinator
Ashburn, Virginia, United States
Full-time
Onsite
Entry Level
1+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Field Service Training Coordinator will be responsible for scheduling, organizing, and managing the needs of the Field Service Training program, ensuring all necessary materials are prepared and providing administrative support as needed.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Issue tools and backpacks to newly hired Field Service Technicians, including assembling cable kits, managing shipments, and replenishing test equipment
Coordinate with division leads and or managers to organize trainees' flight itineraries and car rental arrangements
Collaborate with trainers to prepare training sessions and ensure all necessary materials are ready (i.e., building access/badge, key fobs)
Provide administrative support as needed
Assist in filing and distribution of trainees performance evaluations and assessing the effectiveness of training programs
Maintain records and documentation of issued gear, cables, and calibration dates
Ensure all Test Reports generated during training are properly closed out
Arrange travel for field service trainers if needed
Update training databases and maintain the training session calendar
Process and track trainers’ expense reports
Proactively identify areas for improvement and collaborate with management to enhance operations
Qualification
Required
Minimum of 1-2 years of experience as a coordinator, planner, or warehouse manager
Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.)
Ability to interact effectively with customers, sales teams, management, technicians, QC, and shop personnel
Strong written and oral communication skills
Ability to manage multiple tasks concurrently
Excellent Organizational Skills
Professional Service Skills
Team-Oriented
Strong Time Management
Dependability
Attention to Detail and Thoroughness
Preferred
Prior Field Service administration experience is a plus
Benefits
Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase