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Availity · 2 days ago

Platform Engineer IV (EKS & Observability)

United States

Full-time

Remote

Senior Level

7+ years exp

Availity is a leading healthcare engagement platform, transforming the healthcare landscape with powerful tools and insights. As a Platform Engineer IV, you will manage the infrastructure backbone of U.S. healthcare transactions, focusing on Kubernetes, observability, and platform services.

FitnessHealth CareHospital

Growth Opportunities

No H1B

Responsibilities

Own and evolve our Kubernetes (EKS/Istio) control plane at enterprise scale

Lead the tooling and support for observability and logging (New Relic, Splunk, Cribl, OpenTelemetry) with reliability as your north star

Oversee our EC2 application deployment pipelines and other mission-critical internal platforms in our AWS private cloud

Guide and mentor engineers while setting the bar for operational excellence

Provide technical leadership for the infrastructure engineering and operations team focused on Kubernetes, observability, and platform services

Owning and advancing the Kubernetes/EKS control plane, Istio service mesh, and related networking/security features (mTLS, SSL/TLS)

Managing observability and logging platforms including:

Splunk (EKS + on-prem components, forwarders, deployment server)

Cribl operational pipelines (EKS-based)

New Relic SaaS integrations and Prometheus data ingestion

OpenTelemetry & KubeLogging/Banzai Operator for distributed tracing and logging pipelines

Prometheus/Grafana migrations from on-prem OCP to AWS for metrics scraping and synthetic monitoring

Overseeing EC2 application deployment pipelines for packaged software (commercial and open source) platforms hosted in AWS, including replatforming efforts away from EL7 to cloud-native solutions

Supporting legacy/on-prem platforms as they migrate into AWS (Tidal, Aries pipelines, provider Splunk, legacy base images)

Driving infrastructure-as-code practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency

Collaborating with engineering, middleware, and product teams to define clear ownership, reduce friction, and ensure platform services enable—not block—delivery

Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption

Setting reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies

Qualification

Kubernetes/EKS administrationTerraformAWS servicesObservability toolsLinux systems administrationSaaS experienceService mesh conceptsScripting/programmingTechnical leadershipCommunication

Required

Bachelor's degree in computer science or related field, or equivalent work experience

7-10 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments)

3+ years of experience leading technical engineering efforts involving implementation and management of IT systems

Hands-on expertise with Kubernetes/EKS administration at scale

Hands-on expertise with Terraform, Helm, and AWS services (VPC, IAM, EC2, EKS, Istio)

Hands-on expertise with observability and monitoring tools: Splunk, Cribl, Prometheus/Grafana, OpenTelemetry, New Relic

Hands-on expertise with Linux (RHEL-based) systems administration, including SELinux

Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals

Strong leadership skills with the ability to motivate and guide technical teams

Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders

Preferred

SaaS experience supporting large-scale, mission-critical systems

Familiarity with EC2 application deployment pipelines for packaged software (commercial and open source) and re-platforming to cloud-native environments

Knowledge of service mesh concepts (Istio, Linkerd, etc.)

Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets)

Experience with scripting/programming (JavaScript for Cribl, Python, etc.)