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Accredited Labs · 3 hours ago

Indysoft Analyst

United States

Full-time

Remote

Entry, Mid Level

Accredited Labs is rapidly emerging as the leading national provider of calibration services in the U.S., specializing in test and measurement equipment across various industries. The Indysoft Analyst is responsible for maintaining, configuring, and improving the Indysoft calibration management platform, ensuring smooth operations and supporting the needs of users across all branches.

ComplianceRentalTest and Measurement

Responsibilities

Configure, maintain, and optimize the Indysoft calibration management system to ensure smooth daily operations across all branches

Manage user accounts, permissions, and security settings while ensuring proper access control and data protection

Monitor system performance, troubleshoot issues, and coordinate with vendors or internal IT teams to resolve technical problems quickly

Design and implement new workflows that enhance efficiency for administrators managing equipment and customers, technicians performing calibrations, and quality teams overseeing QC processes

Standardize processes across branches to improve data consistency, calibration traceability, and customer reporting accuracy

Continuously review and refine system configurations to align with evolving operational needs and industry standards

Support data integrations between Indysoft and other business systems, including reporting, CRM, and financial platforms

Ensure data integrity through validation, audit checks, and regular system cleanups

Collaborate with the data and technology teams to improve visibility, reporting accuracy, and automation across the enterprise tech stack

Serve as contact for branch system support, resolving user issues, providing guidance, and ensuring operational continuity

Lead system onboarding and training during new branch acquisitions, ensuring smooth data migration and alignment with corporate standards

Document system procedures, training materials, and process updates to support consistent user adoption nationwide

Qualification

IndysoftCalibration operationsData integrationProject managementVisual Basic (VBA)PythonSQLCommunication skillsDetail-oriented

Required

Experience using Indysoft workflows, either as an administrator or technician, with a strong understanding of calibration operations and data flow

Demonstrated ability to learn new technology systems quickly and troubleshoot basic IT or software-related issues

Strong project management and organizational skills, with the ability to prioritize multiple system updates, user requests, and improvement initiatives

Excellent communication skills, with the ability to collaborate effectively across technical and non-technical teams

Highly dependable, detail-oriented, and comfortable supporting users in a fast-paced, growing organization