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Hilton · 4 weeks ago

Event Manager - Embassy Suites Washington DC Convention Center

Embassy Suites Washington DC Convention Center900 10th St. NW

Full-time

Onsite

Entry, Mid Level

$27/hr - $27/hr

1+ years exp

Hilton is a leading global hospitality company, and they are seeking an Event Manager for their Embassy Suites Washington D.C. Convention Center. The Event Manager will be responsible for coordinating events, ensuring high-level service, and maintaining client relationships to create successful and memorable experiences.

HospitalityLeisureResorts

Responsibilities

To organize, plan and prioritize your duties by developing plans and goals

Timely communication to internal and external clients via telephone, email, written documents or in person

Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations

Demonstrate knowledge of job systems, products, booking systems, and processes

Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts

Selling and influencing both internal and external clients

Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution

Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed

Participate in customer site inspections and assist with the sales process as necessary

Other duties as necessary

Qualification

Event planningClient communicationConflict resolutionHospitality experienceProperty management systemsMultitaskingAdaptabilityTeamworkCustomer focus

Required

Minimum Years of Experience: one (1) year Hospitality related experience at manager level

Preferred

Knowledge of the hotel property management systems (Delphi.fdc)

Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs