NEOGOV · 1 month ago
SCADA Network Technician (Public Works)
Public Works Services, TX
Full-time
Onsite
Mid Level
$63K/yr - $79K/yr
3+ years expNEOGOV is seeking a SCADA Network Technician to provide technical support for the City’s Water and Wastewater Operational Technology and SCADA systems. The role involves installation, configuration, monitoring, troubleshooting, and maintenance of SCADA-related network equipment and ensuring reliable connectivity for various operational technologies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Install, configure, and maintain SCADA network hardware, including industrial switches, routers, cellular modems, and fiber connections, following established guidelines
Monitor SCADA network performance, device status, alarms, and connectivity using approved tools
Assist with updating IP addresses, VLANs, subnets, and device configurations under the direction of supervisory or senior technical staff
Perform routine firmware updates, backups, configuration checks, and preventative maintenance
Support SCADA servers, PLC/HMI communications, and network reliability through troubleshooting and repair tasks
Respond to service tickets, user requests, and field support needs at the water/wastewater plant and remote sites
Document work performed, configuration changes, wiring updates, network diagrams, and equipment inventory
Assist in SCADA and OT modernization efforts such as equipment replacements, network segmentation tasks, and device upgrades
Follow established cybersecurity procedures, device hardening steps, and secure remote access instructions as directed
Participate in disaster recovery testing, redundancy checks, and scheduled network maintenance activities
Communicate effectively with operators, technicians, vendors, and supervisors regarding system status, issues, and scheduled work
Perform other related duties as assigned
Qualification
Required
Associate degree in Networking, Information Technology, Operational Technology, or related field; or equivalent technical training
Three (3) years of related technical experience in networking, SCADA/OT support, or a similar field
Networking, IT, or cybersecurity certifications such as CCNA, Network+, Security+, Moxa Industrial Networking, or related OT/ICS certifications
Valid Texas Driver's License
Experience in municipal water/wastewater operations, SCADA systems, OT modernization, or Moxa equipment
Solid working knowledge of industrial networking, VLANs, routing, redundancy concepts, and basic network configuration
Knowledge and hands-on experience with cellular communication, private LTE, modem failover, and secure remote access tools
Understanding of SCADA architectures, PLC/HMI communication methods, and SCADA/SQL server connectivity
Basic understanding of OT cybersecurity practices and secure network segmentation principles
Knowledge of standard practices in network administration, user access procedures, and security guidelines
Familiarity with technology systems, hardware integration, and routine system support processes
Ability to present information clearly and respond to questions from managers, staff, and vendors
Ability to follow established procedures and complete tasks with minimal direct supervision
Ability to apply problem-solving skills and sound judgment within defined guidelines and procedures
Ability to handle multiple tasks or assignments on time
Skill in troubleshooting hardware, software, and SCADA network equipment using standard diagnostic methods
Ability to provide effective and courteous customer service to employees at all organizational levels
Ability to identify and resolve network or system issues across multiple platforms using established tools and procedures
Strong verbal and written communication skills and ability to maintain positive working relationships with City staff, external agencies, and vendors
Ability to lift and carry up to 50 lbs. of equipment
Visual acuity, speech, hearing, manual dexterity, and hand-eye coordination required to operate tools and equipment
Must be available for after-hours callouts during SCADA/network outages or emergencies
Benefits
10 hours of vacation leave per month.
8 hours of sick leave per month.
Medical insurance and benefits provided at zero premium cost to the employee.
50% employer dependent health benefits premium contribution.
Dental benefits are provided at zero premium cost to the employee.
24 hours of paid personal holiday leave each fiscal year.
10 wellness hours each fiscal year.
Retirement plan includes a 7% contribution of an employee's gross salary to the Texas Municipal Retirement System (TMRS) with a City contribution match of 2 to 1 (14%) at retirement.
Military leave.
Education reimbursement assistance.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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