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The Community Builders, Inc. · 1 month ago

Community Life Senior Manager

New Haven, CT

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $70K/yr

5+ years exp

The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners, focused on strengthening neighborhoods across the nation. The Community Life Senior Manager will oversee the implementation of community success plans and manage a team to connect residents with essential services and opportunities in affordable housing properties.

ConstructionProperty ManagementReal Estate

Responsibilities

In collaboration with the site teams, develop and implement the Community Success Plans (CSP), an annual workplan outlining strategies and activities that fit into sites’ strategic objectives; assess and report on progress regularly

Supervise a team of five Community Life Service Coordinator(s), interns, and volunteers, ensuring accountability of site team for carrying out the programs and activities included in the site’s CSP

Recruit and supervise Resident Ambassadors, resident leaders, who will work to promote empowerment, engagement and collaboration among residents living at Kensington Apartments in New Haven

Use clinical skills to orient new residents and assess mental health or other complex issues; provide referrals and support as appropriate

Develop a network of social services partners to ensure residents are connected to the services they need, as well as to foster collaboration and building relationships by creating a collaborative of partners that will support Community Success Plans

Manage CL activities to ensure that TCB staff members and partner organizations are held accountable for high quality performance

Provide strategic guidance regarding staffing, site operations/capacity, and programming

Manage administrative tasks, like creating MOUs and vendor set up required for securing and executing contracts with providers and partners to carry out programming; oversee the timely submission of petty cash requests and reconciliation

Ensure the collection and input of all program and performance data by all CL staff in the CL Connect database. Coordinate with partners for sharing of data and metrics

Oversee CL budgets and fulfill reporting requirements for all grant funded activities and managing progress towards fulfilling grant deliverables

Participate in professional development opportunities and contribute best practices

Coordinate with staff to ensure effective communication between site team, community partners, agencies, funders, and TCB corporate support

Oversee contractual relationship with The Connection, Inc. providing intensive support services for select households

Perform other project-related duties as needed

Qualification

Partnership buildingSupervisory experienceData evaluationClinical skillsBilingual (English/Spanish)Communication skillsOrganizational skillsProblem-solving skillsAttention to detailFlexibilityPersonal initiative

Required

Experience building and maintaining effective partnerships and working with social service providers and other organizations

Demonstrated supervisory and management experience and interest in motivating and energizing staff

Demonstrated experience and expertise in using data and evaluations to inform practice and design

Experience engaging, communicating, and collaborating with residents of diverse socioeconomic and cultural backgrounds in areas relating to housing stabilization and goal setting

The clinical and assessment skills to support residents' well-being

Excellent organizational, communication (oral and written), and problem-solving skills

Strong personal initiative, attention to detail, and ability to work independently

Bachelor's Degree required

5+ year of related experience, with prior experience supervising staff

Flexibility to work evening and weekends