Customer Experience Coordinator jobs in United States
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Suitsupply · 4 weeks ago

Customer Experience Coordinator

positionNew York, New York, United States
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$24/hr - $28/hr

Suitsupply is a rapidly growing company in the fashion industry, and they are seeking a Customer Experience Coordinator to enhance their customer journey. This role focuses on ensuring exceptional service, maintaining a positive store environment, and supporting the management team in delivering a high-quality customer experience.

FashionMen'sShopping

Responsibilities

Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
Ensure clienteling activities are mapped for each guest
Ensure seamless efficiency and positive atmosphere in the customer experience
Partner with leadership and expert teams to proactively address service issues
Performing other duties assigned by store leadership team

Qualification

Customer serviceClientelingSales experienceHospitality experienceVerbal communicationWritten communication

Required

Previous experience in sales, hospitality, and/or service
Exceptional customer service/clienteling skills and excited to build relationships
Professional verbal and written communication skills
Flexible work schedule, including evenings, weekends, and holidays

Benefits

A top-of-the-line training program, unique to the industry
A clothing allowance for each new season and a generous employee discount
Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad

Company

Suitsupply

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Glassdoor3.6
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Suitsupply is a mens fashion brand that is retailed through an online store.
dateFounded in 2000
location
Amsterdam, Noord-Holland, NLD
people-size1001-5000 employees
web-link
https://suitsupply.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
NPM Capital
2017-11-27Private Equity

Leadership Team

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Kirsten Zwijnenburg
Director of Marketing
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Recent News

Sydney Morning Herald - Business
Fashion out and menswear in as global retailers take prime city shops
2025-06-21
Business Insider
I got the best-fitting made-to-measure suit I've ever worn at Suitsupply — here's how it works and what it costs
2025-06-17
EIN Presswire
Enhancing Garment Services : Key Trend IN The Tailoring And Alteration Services Global Market 2024-2033
2024-11-19
Company data provided by crunchbase