CLEAR · 2 hours ago
Software Engineer, Observability
New York, NY
Full-time
Hybrid
Mid Level
$150K/yr - $180K/yr
3+ years expCLEAR is a leader in digital and biometric identification, seeking a Software Engineer to establish their Observability framework. The role involves building and scaling innovative systems to support their identity platform, focusing on observability best practices and ensuring system reliability.
BiometricsFacial RecognitionIdentity ManagementSecurity
Responsibilities
Embed within the Engineering pillar to deeply understand the product and implement observability across all key flows
Facilitate and build load testing cases, ensuring we understand the limits and scaling factors of our services and systems
Contribute to observability and support the design of new services and systems, ensuring highly reliable and scalable concepts are implemented
Work closely with Infrastructure, Developer Experience, Networking, and other teams to ensure Product Engineering requirements are met on future roadmaps and technical implementations
Build and lead practices such as game days, chaos engineering, and failure analysis
Build long-term capacity plans, with an eye toward reliability and cost-efficiency
Qualification
Required
3+ Experience writing production-grade software in a modern language, such as Java
Strong knowledge of distributed systems concepts (think CAP theorem), microservices architecture, and distributed tracing
Experience with modern observability systems such as Datadog
Experience with performance debugging tools and patterns. You should be able to read a flame graph
A strong product and user-centric mindset
Desire to continuously improve systems and environments
3+ years of hands-on experience administering embedded Linux systems
Strong proficiency in Python for system automation, service orchestration, and hardware communication
Familiarity with A/B update mechanisms (RAUC, Mender, SWUpdate, or custom partition-switching logic)
Experienced in serial communications (UART, RS-232, USB-serial) and SDK-based hardware integration
Deep knowledge of service dependencies, timers, and watchdog configuration
Familiarity with network observability and remote device management at fleet scale
Committed to operational excellence, focused on designing for resilience, testability, and safe rollback
Collaborative, pragmatic, and curious; equally comfortable debugging a kiosk in the field or improving CI/CD for edge devices
3+ years of fullstack software development experience in tools like Java, Python, Typescript, React
Working with cloud-based application development, and being fluent in at least a few of: Cloud service providers like AWS, Containerization technologies like Docker and Kubernetes, Collaboration, integration, and deployment tools like Github, Argo, and Jenkins
Articulating technical concepts to a mixed audience of technical and non-technical stakeholders
Collaborating and mentoring less experienced members of the team
Comfort with ambiguity
Curiosity about technology, belief in constant learning, and the ability to be autonomous to figure out what's important
Benefits
Comprehensive healthcare plans
Family building benefits (fertility and adoption/surrogacy support)
Flexible time off
Free OneMedical memberships for you and your dependents
401(k) retirement plan with employer match
Annual wellness stipend
CLEAR Plus membership
Company
CLEAR
CLEAR is an identity company that uses biometrics to build a connected world that’s smarter and more secure. It is a sub-organization of Alclear LLC.
1001-5000 employees
H1B Sponsorship
CLEAR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$135MKey Investors
United AirlinesT. Rowe PriceDelta Air Lines
2021-06-30IPO
2021-02-08Private Equity· $100M
2019-07-29Corporate Round
Leadership Team
Caryn Seidman-Becker
Chairman & CEO
Recent News
2025-12-30
Company data provided by crunchbase