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PeoplesBank · 3 months ago

Senior Software Solutions Analyst (MS Power Apps)

Holyoke, MA

Full-time

Hybrid

Senior Level

$80K/yr - $100K/yr

5+ years exp

PeoplesBank is the largest mutually chartered bank in Western Mass and Northern Connecticut, committed to green values and an inclusive work environment. They are seeking a Software Solutions Analyst to design and optimize business solutions using Microsoft Power Platform and collaborate with business units to enhance operational efficiency. This role offers a hybrid work model based in Holyoke, MA, providing flexibility while ensuring strong team engagement.

BankingFinancial ServicesInsuranceVenture Capital

Responsibilities

Design, build and maintain applications using Power Apps and Power Automate

Develop and manage SharePoint sites, lists, libraries and workflows to support business processes

Integrate Microsoft 365 tools (e.g., Teams, Outlook, Excel) into cohesive business solutions

Ensure solutions are secure, compliant and aligned with IT governance policies

Monitor and evaluate system performance and configure changes and upgrades as needed to ensure high availability and reliability

Manage user access, roles and security configurations

Collaborate with business units to gather and document system requirements

Operate closely with all internal stakeholders to prepare solutions to meet growing data needs, including new enhancements and improvements as well as creating and adjusting written policies and procedures

Translate business needs into functional specifications and technical solutions

Conduct gap analysis and recommend system improvements

Provide training and documentation to end-users and support teams

Manage relationships and workload with offsite developer(s), track system changes to achieve business goals, eliminate security risks, increase user satisfaction and maintain operations and third-party systems

Lead or support the implementation of system upgrades, patches and new modules

Coordinate with vendors, internal teams and stakeholders to ensure timely delivery of projects

Conduct system testing, validation and user training

Maintain detailed documentation of system configurations, workflows and procedures

Conduct quality assurance audits of reports containing financial data assuring company standards are maintained and data integrity is preserved

Ensure compliance with IT governance, security policies and regulatory standards

Other related duties as assigned

Qualification

Microsoft Power AppsPower AutomateSharePoint OnlineAPI'sSQLITIL PracticesData MappingProject ManagementCommunication SkillsTime Management

Required

Bachelor's degree, preferably in business administration, finance or data/information sciences

Minimum of five years' relevant experience in system analysis or administration preferably within a banking or financial services environment

Or an equivalent combination of education and experience

Familiarity with API's, data mapping and ETL processes

Understanding of ITIL practices and change management processes

Excellent problem solving, communication and project management skills

Excellent written and oral communication skills to articulate effectively in forums and meetings with technical and non-technical teams

Ability to provide clear and concise project documentation to various stakeholders

Strong time management skills, proficiency in prioritizing, scheduling and managing multiple project schedules and different levels of criticality

Motivated to improve, with a passion to self-educate and keep up to date on the latest data and analytics trends in marketing, banking and other fields

Working knowledge of retail and business banking business concepts

Strong proficiency in Microsoft Power Apps (Canvas and Model-Driven), Power Automate (Flow creation and management) and SharePoint Online (Site design, permissions, workflows)

Experience integrating and using MS Teams, OneDrive and other M365 collaboration tools

General knowledge of SQL, scripting and system integration tools