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Kaiser Permanente · 3 weeks ago

Vice President, Quality & Safety-WA State Market

Renton, WA

Full-time

Onsite

Director/Executive

8+ years exp

Kaiser Permanente is a leading health care organization seeking a Vice President of Quality & Safety for the Washington State Market. This role is responsible for planning and implementing policies to ensure safe, high-quality care, while collaborating with health plan and physician leaders to achieve desired outcomes and compliance with clinical standards.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Partners with WPMG quality leaders to provide overall leadership of KP Washington-s quality of care and service improvement program for the delivery system including its contracted hospitals, and its network providers

Drives the development of KP Washington programs and systems that achieve high quality patient care outcomes across care delivery and position Kaiser Permanente as the quality leader in the marketplace. KP Washington care delivery includes ambulatory services, inpatient services, contract inpatient services, and continuing care services

Ensures Accreditation, Regulatory Compliance and Licensing standards are met

Directs a high functioning quality and safety culture and strategy. Provides oversight for practitioner credentialing, clinical quality support (wellness, prevention, health promotion and disease management), patient safety, workplace safety, contract services, and quality oversight

Sponsors clinical quality support (wellness, prevention, health promotion and disease management) with KP Medical Foundation

Partners with care delivery leaders by providing timely and accurate data to inform an action oriented approach to continuous improvement culture

Develops strategic improvement plans, implements program guidelines, and develops program evaluation and monitor outcomes for members- health using HEDIS targets and outcomes

Collaborates with Compliance and operations to minimize clinical risk and maximize quality outcomes

Leads Quality Program Administration, (i.e. QHIC processes and KP Washington Board of Directors) including quality management oversight, health care delivery oversight, assessment and intervention

Directs activities to ensure that KP Washington obtains and maintains full NCQA accreditation, meets CMS (such as Medicare 5 Star rating) and state and other regulatory requirements achieving the highest award recognition

Provides leadership for the development and maintenance of key operational relationships between WPMG and Health Plan to achieve quality outcomes and ongoing regulatory compliance

Identifies obstacles, barriers, and issues impacting KP Washington-s ability to meet its quality, workplace safety, patient safety, clinical risk management and regulatory goals and objectives, recommends and facilitates innovative and creative clinical solutions for the entire KP Washington delivery system

Represents KP Washington locally and nationally

Qualification

Clinical Operations ManagementQuality OversightAccreditation ComplianceProcess ImprovementHealthcare Delivery SystemsPharmacist LicenseRegistered Nurse LicenseCultural CompetenceChange LeadershipLeadership ExperienceCommunication SkillsTeam Collaboration

Required

Minimum eight (8) years management experience, with a minimum of five years in clinical operations

Master-s degree required in business, nursing, or healthcare or other related healthcare field

Pharmacist License (from any state) required at hire OR Registered Nurse License (from any state) required at hire

Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire OR Pharmacist License (Washington) within 6 months of hire

Experience in complex integrated health care delivery system is required

Innovative and service driven leader with broad knowledge in process improvement and a demonstrated track record in successfully developing, managing and executing significant initiatives and agendas within a complex hospital and/or health plan delivery system

Demonstrated ability to achieve performance outcomes through others

In-depth knowledge of and leadership experience with hospital and ambulatory requirements for quality oversight

Leadership experience with accreditation and regulatory compliance such as Washington State Department of Health, NCQA, The Joint Commission, and/or DNV (Det Norske Veritas)

Preferred

Influence: Builds program wide relationships to move initiatives forward and positions ideas to enhance likelihood for success

Team Focus: Models collaboration in building plans and strategies to enhance organizational clarity. Adapts management style to enable optimal team performance

Change Leadership: Sustains long-term change process (3+ years), builds commitment by explicitly laying out a clear change road map and monitoring progress

Decisiveness: Uses understanding of key business goals and strategies to make decisions that address key business threats and opportunities

Results Orientation: Takes calculated risks after making fact-based decisions to improve organizational performance. Tracks and measures results against external best practices

Confidence/Initiate: Acts on a 3+ year planning horizon to pursue challenging opportunities that will directly impact market/service area results

Cultural Competence: Strategically builds a diverse employee base and creates services to enhance ability to serve diverse local populations

Develops Others: Coaches and mentors future leaders and develops individual plans to accelerate their growth

Personal Development: Actively seeks and accepts challenging opportunities that will help meet identified development needs. RN preferred

Strategic/Systems Thinking: Uses understanding of complex internal and external variables to formulate work unit strategy (3+ years) in support of organizational strategy

Service Orientation: Develops long-term strategies and balances resources across a market/service area specifically designed to enhance member/customer satisfaction

Listening: Obtains clear understanding of various stakeholder/participant needs, priorities, and concerns into balanced, effective agendas, programs, and strategies

Integrated Thinking: Synthesizes varied and disparate points of view, needs, priorities, and concerns

Communication: Tailors communication style to engage audience and convey the rationale for decisions. Translates aspirations and strategy into action steps and creates commitment to the plan