Schaeffler ยท 1 day ago
Customer Service Representative
Fort Mill, SC
Full-time
Onsite
Entry Level
2+ years expSchaeffler is a dynamic global technology company that partners with major automobile manufacturers and key players in the aerospace and industrial sectors. They are seeking a Customer Service Representative to respond to inquiries, provide solutions, and coordinate with other departments to ensure customer satisfaction.
AutomotiveIndustrialIndustrial ManufacturingManufacturing
No H1B
Responsibilities
Respond to customers inquiries and complaints and detect reasons for logistics problems arising
Provide explanations and solutions to customers to ensure customer satisfaction
Coordinate with other departments and external providers to implement corrective actions
Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals
Ensure that services delivered are in line with defined quality standards and processes
Qualification
Required
2-year college degree
Working knowledge of office technology
Computer applications (SAP, Outlook, Excel, etc.)
Phone etiquette
Excellent communication skills, both verbal and written
Time management skills and multi-tasking for working in a fast-paced environment
Ability to prioritize
Read reports and ability to use the data in reports for analysis
External applicants must be authorized to work in the US without employment VISA or other sponsorship
Preferred
4-year college degree
Proficient in SAP
2-3 years of customer service / accounts receivable experience in a manufacturing environment
Benefits
Medical, dental and vision insurance
Life insurance and 401k eligible with up to 6% company match
Regular employee appreciation and company events
Company
Schaeffler
Schaeffler is a supplier of automotive and industrial sectors for inventions and developments in the fields of motion and mobility.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Shelley Maxwell
Human Resources Director - Industrial Americas & CEO Functions
Jonas B.
CFO Legal Entities Schaeffler Group USA
Recent News
2025-12-04
2025-11-27
Company data provided by crunchbase