Customer Success Manager jobs in United States
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Workwize · 1 day ago

Customer Success Manager

positionNew York
timeFull-time
remoteHybrid
seniorityMid Level
money$80K/yr - $95K/yr
date4+ years exp

Workwize is a fast-growing SaaS scale-up revolutionizing how businesses support their global teams. The Customer Success Manager will drive customer satisfaction and revenue growth by managing the complete customer lifecycle and fostering strong relationships with clients.

Asset ManagementHuman ResourcesInformation TechnologyIT Management

Responsibilities

Be responsible for the complete customer lifecycle, ensuring successful delivery, adoption, expansion, and renewal of products and services
Strengthen relationships by prioritizing engagement with customers
Focus on driving revenue growth through expansion, identifying opportunities for upselling and cross-selling
Utilize data analysis and value-driven discussions to enhance adoption and maximize revenue growth potential

Qualification

Client-facing experienceSaaS experienceData analysisPowerPoint proficiencyExcel proficiencyCRM systems experienceCommercial drivenEnglish communicationProblem-solving abilitiesAttention to detailTeam player

Required

Bachelor's or Master's degree (or a compelling reason for not completing one)
4+ years of experience in a client-facing role, managing complex accounts—preferably in a SaaS environment
Previous Sales experience - Commercial driven, who knows how to navigate the conversation and add value to our clients
Strong problem-solving abilities and analytical mindset
Proficiency in PowerPoint and Excel
Exceptional attention to detail
Experience in data analysis and interpretation
Excellent English communication skills (written and verbal) at a business-professional level

Preferred

Experience using CRM systems, HubSpot experience being a plus

Benefits

A competitive salary and bonus scheme while working in a fast-growing, and dynamic environment.
Flexibility to work in a hybrid/remote environment, balancing office and home settings.
The best working setup, with all necessary tools and equipment provided.
A vibrant, entrepreneurial work environment that encourages innovation and growth.

Company

Workwize

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Workwize is a platform to streamline the management of office equipment for organizations' remote workers.
dateFounded in 2020
location
Amsterdam, Noord-Holland, NLD
people-size51-200 employees
web-link
https://www.goworkwize.com/

Funding

Current Stage
Growth Stage
Total Funding
$15.31M
Key Investors
Klass CapitalPeakASIF Ventures
2025-01-16Series A· $13M
2022-01-18Seed· $1.7M
2021-05-27Pre Seed· $0.61M

Recent News

EIN Presswire
Workwize Strengthens Global Security & Compliance With SOC 2 Type II Attestation and ISO 27001 Renewal
2025-12-02
TechCabal
Tracking company laptops, other devices, with Rayda
2025-08-27
Silicon Canals
Dutch startup investments down 59% YoY in Q1 2025, seed rounds gain ground: Quarterly Startup Report
2025-04-14
Company data provided by crunchbase