MDVIP · 1 month ago
Billing Account Specialist
US-FL-Boca Raton
Full-time
Hybrid
Entry Level
2+ years expMDVIP is a national leader in personalized healthcare, empowering members to achieve their health and wellness goals. The Billing Account Specialist will manage the billing cycle, ensure accurate invoicing and payment processing, and serve as a liaison to Corporate Accounts while providing excellent customer service.
Health CareMedical
Responsibilities
Manage the entire billing cycle, from invoice creation to payment collection, ensuring accuracy and timeliness
Process, post and apply incoming payments to customer accounts
Follow up on overdue payments through calls or emails
Communicate with Corporate Accounts by phone, email and on-camera meetings
Respond to inquiries regarding billing and membership topics and provide excellent customer service
Review and analyze billing data, prepare and present financial reconciliation reports to Corporate Accounts and track outstanding balances to ensure timely collection of payments
Proactively address customer concerns and inquiries, and act as a liaison to resolve billing and membership issues quickly and effectively
Qualification
Required
High School diploma or GED
Two (2) year of experience in billing, accounts receivable, financial operations, or a similar customer-facing finance role
Intermediate Microsoft Excel skills (e.g., VLOOKUP, pivot tables, data manipulation)
Accurate use of 10-key machine
Effectively operates computer programs and maintains extensive knowledge of appropriate computerized systems necessary for data entry and retrieval
Proficiency in accounting software and Microsoft Excel, along with strong data entry abilities
Excellent active listening, verbal and written communication skills are needed for liaising with staff, customers, and other departments
Strong analytical and problem-solving ability to research and resolve discrepancies and address customer inquiries efficiently
Ability to manage multiple tasks, prioritize effectively, and maintain organized records
Proactively identifies process improvements and seeks opportunities to take on new responsibilities
Takes responsibility for own actions; Sets and meets reasonable deadlines; Reports timely and prepared for the day
Preferred
Prior experience with Sage/MAS
Experience working with corporate accounts or high-volume billing environment
Benefits
Health, dental, vision insurance, and retirement plans.
Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law.
Company
MDVIP
MDVIP was founded as an alternative to a primary healthcare system characterized by long wait times and overextended physicians.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-19Acquired
2004-12-23Private Equity
Leadership Team
J
John Kane
Chief Technology Officer
J
Jessica Jacobs
Chief Marketing Officer
Recent News
Company data provided by crunchbase