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bswift · 1 day ago

Salesforce Administrator/Business Analyst

United States

Full-time

Remote

Mid Level

$100K/yr - $115K/yr

3+ years exp

bswift is a leading benefits administration company that specializes in providing tailored solutions for clients. They are seeking a versatile Salesforce professional who can serve as both a Business Analyst and Administrator, ensuring their Salesforce environment is optimized for efficiency and scalability while bridging business needs and technical solutions.

Health CareInformation TechnologySoftware

Responsibilities

Gather, document, and analyze business requirements

Translate requirements into Salesforce solutions and user stories

Conduct workshops and stakeholder interviews

Configure and maintain Salesforce (objects, fields, workflows, validation rules)

Manage user roles, permissions, and security settings

Build reports, dashboards, and automation flows

Assist in defining priorities and shaping the roadmap for Salesforce enhancements

Participate in backlog refinement and sprint planning discussions

Work closely with developers, QA, and business teams

Provide end-user training and documentation

Qualification

Salesforce experienceSalesforce architectureSalesforce certificationsAgile methodologiesStakeholder managementBacklog management toolsUser trainingCommunication skills

Required

3–5 years of Salesforce experience (Admin + BA responsibilities)

Strong understanding of Salesforce architecture and declarative tools

Excellent communication and stakeholder management skills

Familiarity with Agile methodologies and product lifecycle management

Preferred

Salesforce Administrator and Business Analyst certifications

Experience with Service Cloud, Sales Cloud, or Marketing Cloud

Exposure to backlog management tools (e.g., ADO, Jira)

Benefits

Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.

Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.

Remote first, Office friendly environment! No time to commute? No problem!

Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.

Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.

Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.

Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.